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Beach nearby, white sand, free beach shuttle, sun loungers
Beach nearby, white sand, free beach shuttle, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.0/5 Very Good
738 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Breakfast included
All inclusive
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationLas Palmas Public Beach12 min walk
Popular LocationSFER IK13 min walk
Popular LocationPlaya Paraiso19 min walk
AirportTulum, Quintana Roo (TUY)16 min drive

Choose dates to view prices

  • Luxury Suite, Terrace

    4.1/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsLuxury Suite, Terrace
  • Luxury Suite, Terrace, Partial Ocean View

    3.6/5 guest room rating

    Room amenities

    • 645 sq ft
    • Partial ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsLuxury Suite, Terrace, Partial Ocean View
  • Honeymoon Suite, Ocean View

    Room amenities

    • 645 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsHoneymoon Suite, Ocean View
  • Master Suite, Oceanfront

    4.2/5 guest room rating

    Room amenities

    • 1184 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsMaster Suite, Oceanfront
  • Luxury Suite, Jetted Tub, Garden View

    4.1/5 guest room rating

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsLuxury Suite, Jetted Tub, Garden View

About this area

Tulum

Located in Tulum, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive is on the waterfront. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Don't miss out on a visit to Tulum Monkey Sanctuary. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Tulum travel guide
Map
Popular Location

What's nearby

  • Las Palmas Public Beach - 12 min walk
  • SFER IK - 13 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 13 min drive
  • Playa Ruinas - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Nirvana Restaurant — 1 min walk
  • Specialties Shangri-la — 1 min walk

About this property

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

4.5-star adults-only property, walk to Tulum National Park
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free property. Cooked-to-order breakfast is free. Other amenities include 2 bars/lounges, a fitness center, and a swim-up bar. All 94 rooms boast private spa tubs and jetted tubs, plus free minibar items and flat-screen TVs with satellite channels. Guests will also find sitting areas, 24-hour room service, and WiFi.
Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive offers 94 air-conditioned accommodations with private spa tubs and free minibar items. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

4 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 18 per day)
  • Available in some public areas: WiFi (MXN 18 per day)
  • In-room WiFi has a 1-device limit
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Limited parking spaces
  • Free beach shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–11 AM
  • All buffet meals, snacks, and beverages included
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 spa tubs
  • Aerobics classes
  • Billiards/pool table
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Private spa tub
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 18 per day (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: MXN 18 per day (1-device limit, rates may vary)
  • Late check-out fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive and receive a full refund?
Yes, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive on Aug 18, 2020 start from $257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this property?
Check-in begins at 3 PM.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for MXN 100 (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, aerobics classes, water fitness classes, and more.
Where is this property located?
Situated on the waterfront, this all-inclusive property is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

4.0
Very Good
5 - Excellent
355
4 - Good
187
3 - Okay
101
2 - Mediocre
45
1 - Poor
50
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved this place. I felt welcome since the first moment and the food is good.

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was beautiful and well maintained. For being an all inclusive concept resort and not from a giant chain, they really know what they are doing. Food was fresh and good, rooms were spotless, all of the covid-19 measures were taken into account. I would stay there again and highly recommend them.

Stayed 2 nights in Jul 2020

2/5

    property old, no atm, limit on alcohol in room said to buy a bottle, sinks clog twice, food was bleh not worth it in my opinion with price i paid 1600 for 4 nights

    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great Resort in a Great Location.

    Beautiful resort. Exceptionally friendly and helpful staff who go out of their way to ensure you're well taken care of. Decent food for an all-inclusive resort. Great deal overall. Would definitely recommend.

    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We loved everything, everything very nice very nice, attention, food, the place is wonderful.

    Stayed 3 nights in Mar 2020