- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. I felt welcome since the first moment and the food is good.
Stayed 3 nights in Jul 2020
Photo gallery
Guest reviews
Very Good
738 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Pool
Breakfast included
All inclusive
Air Conditioning
Spa
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO
Explore the area
Las Palmas Public Beach12 min walk
SFER IK13 min walk
Playa Paraiso19 min walk
Tulum, Quintana Roo (TUY)16 min drive
Choose dates to view prices
Luxury Suite, Terrace
Photos of Luxury Suite, Terrace
Luxury Suite, Terrace
4.1/5 guest room ratingMore detailsRoom amenities
- 645 sq ft
- Sleeps 3
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 30
Room details
2 Double Beds or 1 King Bed
645-sq-foot room, balcony with garden views
Layout - Separate sitting area
Relax - Private spa tub
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Luxury Suite, Terrace, Partial Ocean View
Photos of Luxury Suite, Terrace, Partial Ocean View
Luxury Suite, Terrace, Partial Ocean View
3.6/5 guest room ratingMore detailsRoom amenities
- 645 sq ft
- Partial ocean view
- Sleeps 2
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Double Beds or 1 King Bed
645-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Relax - Private spa tub
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Honeymoon Suite, Ocean View
Photos of Honeymoon Suite, Ocean View
Honeymoon Suite, Ocean View
More detailsRoom amenities
- 645 sq ft
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
645-sq-foot room, balcony with ocean views
Layout - Separate sitting area
Relax - Private spa tub
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Master Suite, Oceanfront
Photos of Master Suite, Oceanfront
Master Suite, Oceanfront
4.2/5 guest room ratingMore detailsRoom amenities
- 1184 sq ft
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
1184-sq-foot room, balcony with ocean views
Layout - Bedroom, living room, and dining area
Relax - Private spa tub
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Luxury Suite, Jetted Tub, Garden View
Photos of Luxury Suite, Jetted Tub, Garden View
Luxury Suite, Jetted Tub, Garden View
4.1/5 guest room ratingMore detailsRoom amenities
- 646 sq ft
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 30
Room details
1 King Bed or 2 Twin Beds
646-sq-foot room, balcony with garden views
Layout - Separate sitting area
Relax - Private spa tub
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Tulum
Located in Tulum, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive is on the waterfront. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Don't miss out on a visit to Tulum Monkey Sanctuary. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tulum travel guideWhat's nearby
- Las Palmas Public Beach - 12 min walk
- SFER IK - 13 min walk
- Playa Paraiso - 19 min walk
- Tulum Mayan Ruins - 13 min drive
- Playa Ruinas - 13 min drive
Getting around
- Cancun Intl. Airport (CUN) - 108 min drive
Restaurants
- Nirvana Restaurant — 1 min walk
- Specialties Shangri-la — 1 min walk
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (non-alcoholic beverages included)
Land activities
Bicycling
Fitness facilities
Lessons/classes/games
Aerobics
Pilates
Water fitness
Yoga
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (MXN 18 per day)
- Available in some public areas: WiFi (MXN 18 per day)
- In-room WiFi has a 1-device limit
- WiFi in public areas has a 1-device limit
Parking and transportation
- Limited parking spaces
- Free beach shuttle
Food and drink
- Free cooked-to-order breakfast available daily 7 AM–11 AM
- All buffet meals, snacks, and beverages included
- 2 restaurants and 1 coffee shop/café
- 2 bars/lounges, 1 swim-up bar and 1 poolside bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 4 spa tubs
- Aerobics classes
- Billiards/pool table
- Fitness center
- Free bicycle rentals
- Full-service spa
- Outdoor pool
- Sauna
- Steam room
- Yoga classes
Family friendly
- Dry cleaning service
- Grocery/convenience store
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- Free newspapers in lobby
- Gift shop/newsstand
- Grocery/convenience store
- Library
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
Outdoors
- Beach loungers
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Steam room
More
- Beach towels
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- LED light bulbs
- Private spa tub
- Safe
- Separate sitting area
- Slippers
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: MXN 18 per day (1-device limit, rates may vary)
- Fee for wireless Internet in public areas: MXN 18 per day (1-device limit, rates may vary)
- Late check-out fee: MXN 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Frequently asked questions
Guest reviews
Overall score and ratings for Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive
4.0
Very Good
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.1
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and well maintained. For being an all inclusive concept resort and not from a giant chain, they really know what they are doing. Food was fresh and good, rooms were spotless, all of the covid-19 measures were taken into account. I would stay there again and highly recommend them.
Stayed 2 nights in Jul 2020
property old, no atm, limit on alcohol in room said to buy a bottle, sinks clog twice, food was bleh not worth it in my opinion with price i paid 1600 for 4 nights
Stayed 4 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort in a Great Location.
Beautiful resort. Exceptionally friendly and helpful staff who go out of their way to ensure you're well taken care of. Decent food for an all-inclusive resort. Great deal overall. Would definitely recommend.
Stayed 4 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, everything very nice very nice, attention, food, the place is wonderful.
Stayed 3 nights in Mar 2020