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Kore Tulum Retreat and Spa Resort - Adults Only
4.5 star property

Luxury adults-only resort, a quick walk to Tulum National Park

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property grounds

Reviews

7.8 out of 10

Good

Popular amenities

    • BarBar
    • PoolPool
    • Hot TubHot Tub
    • All inclusiveAll inclusive
    • Breakfast includedBreakfast included
    • Room serviceRoom service
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Jetted Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Hot Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Room, Hot Tub, Garden View

Highlights

Terrace
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 640 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Suite Standard With Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Suite Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Standard With Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Suite Standard With Garden View

  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Rossina Cafe - ‬5 min drive
  • ‪Papaya Playa Beach Club - ‬10 min walk
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Kin Toh - ‬16 min walk
  • ‪Mateos - ‬18 min walk

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Luxury resort near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Kore Tulum Retreat and Spa Resort - Adults Only provides free cooked-to-order breakfast, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a sports massage, or aromatherapy. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; the property also has a grocery/convenience store, a terrace, and a garden. In addition to a hair salon and a library, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, a gift shop, and concierge services
  • Massage treatment rooms, games, and karaoke
  • Guest reviews speak highly of the helpful staff
Room features
All 94 rooms feature comforts such as private indoor spa tubs and air conditioning, in addition to perks like separate sitting areas and free stocked minibars.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs, and coffee/tea makers

All inclusive details

All-inclusive room rates at Kore Tulum Retreat and Spa Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Bicycle storage
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym
  • Karaoke
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • 10 steps to reach entrance
  • No elevator
  • Smooth flooring in room

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?

As of Sep 1, 2024, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Adults Only on Sep 2, 2024 start from $443.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kore Tulum Retreat and Spa Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kore Tulum Retreat and Spa Resort - Adults Only?

Self parking is free at this property.

What time is check-in at Kore Tulum Retreat and Spa Resort - Adults Only?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kore Tulum Retreat and Spa Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Kore Tulum Retreat and Spa Resort - Adults Only?

Some rate plans available at this resort are all-inclusive.

Where is Kore Tulum Retreat and Spa Resort - Adults Only located?

Located in Zona Hotelera, this luxury resort is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1004 reviews" "
Rating 8 - Good. 243 out of 1004 reviews" "
Rating 6 - Okay. 127 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 103 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was no adult entertainment, no drinking alcoholic beverages till after 11am. There was only one restaurant in the whole resort with limited options and they did not offer any buffet options which was advertised. There is no beach available to swim or to enjoy. The beach that’s closest to the resort is kinda far and you must pay an entrance fee. My best option is to go to a bigger resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jehan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations I have had . Every staff member was amazing. Very friendly, accommodating, and went above and beyond . We all called each other by name . They treated me and my husband like family . Everything was amazing , food , the room the stay . Loved it !
Stayed 4 nights in Aug 2024

6/10 Okay

Heath

Liked: Staff & service
Disliked: Amenities
Property was not busy at all. Pool was ok. Got a room with hot tub, never worked, so the upgrade cost was wasted. Hot tubs by pool closed for work so on shade structure. Food was disappointing. Staff was all pretty good. It is a property in need of upgrades. Never did hear back on fixing our room hot tub or discount on room price. I would most likely not stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Praise

Liked: Cleanliness, staff & service
Mostly great staff. Love the quietness, Wines are a must to have let’s work on that. Not having beach access is hurting the hotel. Get more umbrellas at the pool.
Stayed 6 nights in Aug 2024

2/10 Terrible

Deresa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was with out power when it was booked. We were informed when we were going to check in. Now we have to dispute the charges since they wouldn’t refund then. We didn’t check in or go to the room since they couldn’t tell us a time of when the power would be restored.
Stayed 2 nights in Aug 2024

10/10 Excellent

Evodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It waa fun
Stayed 1 night in Jun 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful & right next to the ocean.
Stayed 4 nights in Aug 2024

4/10 Poor

Esperanza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff,especially dining staff very nice. The pool was decent. Overall the property needs to be updated and fixed. Its dirty, not the rooms...the property. There was poop ( iguanas) everywhere, broken door knobs, cracks in the ceiling, dirt in the ocean, bugs inside common areas ( ants, I saw a few roaches). Needs a serious deep cleaning.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ofelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this resort, and most likely it won't be the last. The food is 5 stars, and the staff is super friendly! I liked everything about this resort. I highly recommend it to my family and friends.
Stayed 7 nights in Jul 2024

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ligia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kore Tulum is a beautiful resort! The grounds are amazing. My room was huge and had all of the features described in the ad. It is on the edge of a national park and an easy walk to many attractions. Staff were friendly and very helpful. I definitely recommend and will stay here again!
Stayed 5 nights in Jul 2024

2/10 Terrible

Jessica

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked all inclusive but then they made us pay an extra $980 for an "all inclusive". Even after paying almost 1k extra nothing advertised on their website was free. We had to pay for bikes, beach access, parking and Jaguar park. Several things in our room that we paid extra for was not functioning such as jetted tub, shower and safe. There was no mini bar, soda nor bottled water as advertised. We had a view of the maintenance building vs garden view. Drink were not served from 7a-1a as advertised. There is only 1 restaurant.
Stayed 4 nights in Jul 2024

4/10 Poor

Justin

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

2/10 Terrible

Ashley Samantha

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Nawar

Stayed 4 nights in Jul 2024

2/10 Terrible

Kyle, San Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were dirty and had the cleaners in my room watching tv instead of cleaning up. The water was brown and the food was awful. I would not recommend
Stayed 5 nights in Jul 2024

2/10 Terrible

DeShay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no working water and when they finally turned it on it was cold. I booked a jacuzzi room that i was unable to use and didn’t get refunded for so i wasted my money. The resort looked deserted. I saw less than 10 guests here during my stay. Very unkept, not worth the price, and management and staff are unhelpful. I would not recommend this place or ever stay here again. I checked out the NEXT DAY, i couldn’t do it.
Stayed 3 nights in Jul 2024

2/10 Terrible

Destinie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I booked at the Kore for 4 days 3 nights. To start off, the hotel / villa has no proper management. It is an extension of another resort in Cancun which their gains are sent to. The maintenance was poor. To start off with the bathroom, the shower heads were extremely dirty and i had a ceiling leak in the bathroom as well. I reported it to the front desk and they said it was my fault for lowering the thermostat in the room. I had a leak in the bathroom and no a.c at that point. I asked if we can change rooms, the lady at the front denied at first until maintenance told her it was unsafe for us to stay there because the floors were all wet after filing TWO complaints. The resort was empty and she first told us there were no rooms available then switches us with no issue. The excursions were all done outside of the resort so at that point we were being passive about the issues, however at the end they charged me 100 USD for key towels i was never given. MY ADVICE, pay all you can in cash and limit access to your cards because they will take money, the resort / villa is struggling and are not investing into fixing the issues. If youre looking for a great Tulum experience dont let the rating fool you, this is not it.
Stayed 3 nights in Jul 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
First off... I will definitely be staying at the Kore again. This resort is so close to being 5 Star. Pros... Suites are huge... Walking in to the room it is breath taking... You immediately calm and relaxed... Huge windows, sliding doors, and curtains. The Kore is it's own little village secluded and safe enough to take a night strolle around the property. The staff takes pride in cleanliness... The staff is up early prepping the property for the day and it's guest. Cons... The Kore just needs some love... I'm not sure if they have one but a Property Manager and/or Event Coordinator to oversee updates to the rooms, buildings, weight room equipment would make such a huge difference. Another suggestion is maximizing the safety and seclusion with in house activities, game nights... They have a building that could be used for movies, Dance nights, food tastings, etc. I really enjoyed my stay... Sitting out on the balcony at night feeling the breeze off the ocean was so peaceful and relaxing.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

Jasmine

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Kervin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2024

2/10 Terrible

Arwine

Traveled with group
Disliked: Property conditions & facilities
Very outdated and food is terrible
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5