预订希尔斯伯勒酒店宾馆住宿限时优惠

“The room was great. Very clean. The staff was absolutely amazing! 10 out of 10! ”

“The staff ..the front desk young lady was knowledgeable and knew exactly what i needed and she took care of it …”

“Great hotel! Probably the cleanest Holiday Inn I’ve ever stayed in. Friendly staff and excellent hot breakfast. Highly recommend.”

“Nice quiet place to go ”

“Clean room. Enjoyed the stay.”

“The staff at check in were great. Very thoughtful about placing us in a quiet hallway. ”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“Good”

“Great service but when returning on the 1st at 3am after a New Year’s party my door was locked. I went down to the front desk where the lady told me that no one was booked in my room. I told her my things are in the room and that I have the booking and showed her. She then let me in and I was able to retreat for the night. Overall great staff and very nice room ”

“很舒適環境”

“Overall nice place to stay. Would use again.”

“Staff”

“Wonderful staff, do not miss the cookies.”

“The hotel is very quiet,it has a small kitchen, and a big fridge.”

“Breakfast wasn’t that great ”

“Rooms were spacious and clean. Close proximity to other shopping and food area. ”

“We arrived at 12:25am. We were welcomed warmly and it was a very nice and pleasant check-in. The staff member that checked us in was so great. ”

“Great front desk staff; very amenable, personable, friendly, and attentive. I always love my stay at Hyatt Place Durham Southpoint - it is my preferred hotel in the area. The rooms are always clean, warm, and cozy. The lobby and surrounding areas are always spotless, and the staff is always professional! Five stars! ”

“Room was very clean, staff was great! Even had extra silverware at the front desk when I needed it.”

“👍it is so clean，very nice ”