预订席勒市酒店宾馆住宿限时优惠

“The staff was so kind. I had an amazing time! ”

“Good”

“I would give the rating for staff 1 star and the total rating 3 stars because of the agent on duty January 15 at 4pm. She was very rude to me and then later to my spouse. The following morning I talked with the manager, who was very nice and apologized. She said that she will speak with that person. We think that the agent is not a good representative for the hotel and she should not be there. So for that reason I gave 5 stars for everything.”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“Check in was so nice and front desk was so professional and sweet! Room was clean and comfy! ”

“Perfect stay. ”

“Wonderful staff, do not miss the cookies.”

“The street lights outside the window are too bright and affect your sleep…”

“Very peaceful and accommodating ”

“很舒適環境”

“Very nice place and very friendly staff.”

“Extremely clean room and a very accommodating staff.”

“Everything was great!!”

“The staff friendly , helpful and nice!”

“The room and service was awsome.”

“The hotel is very quiet,it has a small kitchen, and a big fridge.”

“Clean. Nice hotel.”

“Nice hotel and area”

“Great staff and room ”

“Amazing everything was absolutely perfect! 1000/10 recommend! ”