“Check in was chaotic and our evening meal booking was lost! This meant a late evening dining time.
When I got to my room it was obvious the bathroom had not been cleaned (see photo of Bath plug) This was disgusting and reported to reception but it took another day before resolution. No offer was made to change room or compensation.
I have since left messages with manager to try to discuss this issue but had no response which is extremely disappointing and very unprofessional.
I would not come……
“Do not book this hotel. We have stayed in many hotels over the years and this had been by far the worst. Dirty, unkempt and in desperate need of an . The vertical blinds in the bathroom were missing slats allowing people across the street to look right in. After complaining the staff fix was to put a towel across the window, blocking out any light.
One of our bath towels had a large rip in it. Absolutely unbelievable”