“The receptionist was most unhelpful when we enquired about parking. We were advised to park (illegally) in the loading zone at the entrance, then later told to go to the hotel carpark, which we found locked and full. Then tried public car parks which were full, and finally returned to the illegal park at the front of the hotel. Eventually, after we had dined, we found space in a public car park - just as well I don't drink! All the other staff we encountered were wonderful. ”