“Nous avons passé 2 nuits dans l'hôtel.
Globalement calme, même si certains voisins claquent les portes à des heures indécentes.
Le petit déjeuner buffet est excellent.
Le service est professionnel.
La chambre était très propre avec un grand lit, une énorme télé, un mini frigo, etc...”
“Dommage que la clim ne fonctionne pas (canicule) ou alors je n'ai pas su la faire fonctionner (bouton on/off, bouton ventilation 1,2 et 3, et molette de température !!!!). Pour le reste tout était parfait. ”
“Very helpful staff with a lovely clean lobby. The attendant at the desk s as poke multiple languages. She was very helpful in telling us about the city and good places to visit and eat. The rooms were spacious and the shower good. It was quiet. I would only all that the hotel allow customers to darken the LED light on the thermostat because it was so bright at night that we woke up from the glow.
There is a mini fridge if that is something you need!
Great breakfast! ”
“Nous avons passé un bon séjour dans l'hôtel.
Accueil et propreté de l'appartement.
Le plus : la piscine avec une vue panoramique
Point négatif : le petit-déjeuner”
“El apartahotel está fenomenal, limpio, bien ubicado, etc.
Como único comentario constructivo para mi gusto seria que en el sofa cama dejasen tambien una colcha o nórdico, ya que la primera ”
“Hotel was nice, easy check in but really Really small town, there’s nothing to do. I was there for business meetings, I had to go to Bilbao for having fun ”
“Buen alojamiento aunque está retirado del centro tiene buena comunicación con la linea de autobuses que pasan con frecuencia y te permite bajar sin preocupaciones del coche.habitacines amplias y el personal super agradable.”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "