Buckingham Condominium Resorts to Rent

"Unfortunate because we had higher hopes for this stay. We walked in to check in close to 7 pm, needing to get checked in and ready for a dinner reservation with family from out of town. I walked in the lobby and NO ONE. Literally no one showed up, I yelled multiple times and no one showed up. I stood there for OVER 20 minutes until the lady came in. I let her know I had been waiting that long and was late for dinner with family. She snarkily responded “Well theres other guests in the hotel and I had to fix a TV.” I’ve never in my life stood in a lobby alone for over 20 minutes unattended. Very excessive. Also the phone rang multiple times unanswered…great customer service. Shame on La Quinta for not giving them proper support to run a nationally recognized hotel. So we get our room and the rooms are fine, for the most part. Our kid couldn’t take a bath because there’s no stopper for the bathtub. Then we tried to call the front desk, phones in the rooms are non-operational. So I searched the location on my Apple Maps and hit the call button…guess what you connect to? A phone sex company who greets you with “if you want to talk to hot girls, press ***” This is ridiculous. We noticed another guest left their car door open wide open at night so I went to the front desk to report it. The gentleman there was nice enough but you could tell they clearly don’t support the desk. Hot tub was also broken, was never told that. They never once apologized for anything. Zero accountability. "

" Check In is AI ,did not see any staff, hard to leave properly due to heavily traveled road "

"Everything was great"

"The room service was poor, and they finish the room late in the afternoon. We stayed three nights, and one of the day we didn't have room service. The mattress of our room was not in a good condition. The breakfast offers is standard, with few options for fruit and pastries."

"Great staff "

"We always stay at the Lighthouse when we visit Fort Myers Beach. They have everything you would need for your beach stay. The staff is super accommodating, from the parking attendant to the front desk. They all really go above and beyond to make sure your stay is comfortable. The rooms are spacious and comfortable. Close to all the beach activities going on at Fort Myers Beach. "

"Nice hotel"

"Air conditioning too noisy"

"The bugs were a problem at the pool by my room coming through the door. They couldn’t do anything about it kind of a nuisance front desk wasn’t very helpful about it."