2/10 糟糕
linda
团体旅客
2025 年 7 月 15 日
不满意：清洁度、服务设施、住宿条件和设施
This place is a DUMP. I understand that there is newer portion of the facility but that was not the room we were given. Our room was one step above an area y barracks - 2 beds, a nightstand and a mini fridge. There wasn’t even a chair. There were no water glasses, plastic or otherwise, no washcloth, and no hairdryer. When was the last time you stayed in a hotel room? It did not have a hairdryer? There was a handwritten note on top of the mini fridge that said “tips, please” but we never got any sort of service to the room. The view out our back windows looked onto the Reef from other places in the area so it wasn’t a nice view. Best to keep the curtains closed. The air conditioning unit on it had a digital display. It was so bright that we didn’t need a nightlight in the room. In fact it illuminated the whole room and it was difficult to sleep. This facility advertises that its office opens at 9 AM. We tried to drop our luggage around 10 AM and there was no one around. Finally a bartender from the connecting restaurant bar told us that no one would be there until late afternoon. He told us just to leave our luggage in the office and not worry about it. There was no separate room for luggage. There there was never anyone in reception. The lock on our door is very similar to the luck that you have on your bathroom door at home- not very secure. The bar closed at 6 because it rained. Why did we pay the same amount as guests in the new improved rooms? Never again. A DUMP.
linda
2025 年 7 月入住 2 晚
