Chesnee Chalets

"Everything was great"

"Yes and delicious! "

"I was in a handicapped room and the shower looks like it needs to be deep cleaned. The lotion container was empty and the shampoo and conditioner was almost gone. But bed was clean and comfortable. Afternoon/night staff woman was amazing!!! Very helpful and very very kind!"

"When we entered our room it smelled like stale cigarettes. We walked into the bathroom and found a used bar of soap with hair on it. The front desk clerk did come and clean that up at least. But all of the mirrors had streaks on them. The sink had trash under it. When I turned the sink on water splashed on the floor from the faucet. I went to wipe up the water and the towel was instantly covered in dirt. There were stains and rips in the carpet. And the AC unit was very loud. One of the dirtiest hotels I have ever stayed at. We booked 2 nights, but chose to drive all the way back home after the first night because it was so bad. Oh and the pool was drained & under renovation which I felt should have been disclosed since that was why we and the rest of our family drove up early. "

"I feel they could have low carb and healthier options for breakfast"

"Everything was great except for the sofa bed. A little small and very thin mattress. For one night it was fine."

"The whole property was a perfect spot for us. Clean quiet, all the amenities we needed, most of all I accomplished what i needed, and that was rest. "

"Yes all was good"

"My stay at Extended Stay was extremely disappointing. The overall condition of the property fell far below acceptable standards. The hotel was noisy at all hours, making it very difficult to rest or get a good night’s sleep. Cleanliness was a major issue. There was a persistent unpleasant smell throughout the building, and the common areas were visibly dirty, with grime that looked like it had been there for a long time—clearly no proper deep cleaning is being done. Unfortunately, the guest rooms were no better. Housekeeping was practically nonexistent, and I would rate room cleaning zero stars. Equally concerning was the staff’s attitude. There was little to no effort to greet guests or provide even basic customer service, which made the experience feel unwelcoming from start to finish. Overall, I would not recommend this property. Significant improvements are needed in cleanliness, maintenance, and customer service."