Elgin Residences

"The property is well kept and the staff is very friendly and helpful "

"Rooms were okay. We reserved a room that was supposed to accommodate 4 but realistically was good for 2. The pull out sofa bed was THE MOST UNCOMFORTABLE thing. I ended up sleeping on the floor. We had to request towels, pillows, sheets. The staff at the bar and coffee shop were very nice. Wasn’t a bad stay, just kind of meh."

"Staff very respectful"

"Everything was great but the only problem was the pool and the hot tub. Both were cold and my kids and I couldn't enjoy it at all. Some measures need to be taken when customers experience these issues, given our financial commitment to rental and other."

"yes it was good experienced "

"Room wasn’t clean only beds were made but there was food on the floor and stains on carpet and garbage left from previous person. Also all night long we heard alarm clock from room next to us. Also we were told different price for parking from different staff members."

"Elegant hotel, very quiet with amazingly comfortable beds. A very nice in-house restaurant and two upscale steak restaurants within a 1 minute walk."

"Property has a shuttle to and from hotel, which is great. Location is close to airport, just across convention center. Front desk did not want to accommodate early check in, which was very inconvenient."

"I got cramps after eating an omelet for breakfast on the first day. Housekeeping skipped our room one day and did not restock supplies on another day. "