Find all hotels by Independent in Ellsworth, MI

"Clean room and welcoming staff"

"Always a great place to stay- great breakfast and very friendly staff "

"Good"

"Beautiful, modern, clean and well maintained! Staff is amazing and very attentive. Rooms are clean and spacious. Their continental breakfast is very good. Nice variety of hot and cold food options. "

"Rooms were clean and staff was friendly. "

"Everything was good"

"Everything was amazing"

"Nice room, really great staff. Enjoyed complementary wine."

"The hotel itself was beautiful but unfortunately I fell in the shower for the 1st time in my life due to the poorly designed shower which allows water to spray outside of the shower. In a room with 2 queen beds and sleeps 4 you are provided with 4 bath towel sets and 1 small bath mat which is also not much thicker than a regular towel made of cotton. The shower stall itself only has a half of a glass wall which definitely does not stop the spraying of water outside of the shower. There are no anti slip mats/strips or signs warning you that water will in fact spray all over the floor soaking the only one bath mat provided. There absolutely needs to be some sort of anti slip mat or coated strip to prevent anymore falls. I’m also extremely disappointed and concerned why an incident report or even a statement wasn’t taken from me by the manager. I was instructed by the manager that it was against corporate policy and to send my information through the managers email which I did. I also was given an assistant managers phone number as well has a hospitality phone number which I left. I really hope management contacts me very soon to address this concern. "