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"Great stay "

"The property is very clean and staff is wonderful and responsive. The property is starting to show its age some. Shower head sprayed all over the bathroom and handle fell off the bathroom sink. Staff immediately fixed the sink handle, but we had to tie a wash cloth around the back of the shower head to keep it from soaking the floor and toilet, including the toilet paper."

"Staff members equally responsive and professional."

"Our room was spacious and clean, with stunning views of the Chicago river!"

"great location"

"The hotel is ideally located. The massive TRUMP sign is hard to overlook but it is part of Chicago. The staff was great and the room was clean and well laid out."

"we had a girls weekend and had a corner two room suite. when we checked in the room was very warm. before we left for the night we tried to turn the air down so it was cool when we got back, it would only let us turn it down to 74. when we got back the room still wasnt cool so we went to the lobby and told them our air wasnt working. They told us they were aware of the cooling problem and many rooms wouldnt cool down. they asked if we wanted a box fan and we told them yes. we went back to the room and waited for the fan and it never came so I called back down and they said they were busy delivering fans but one was on the way to our room. It was never delivered and we didnt have a good night sleep because it was so hot in our room. we were in room 326. I told the front desk lady in the morning and she said she new nothing about the cooling problem. there was 4 of us in the room and none of us slept much becuase of the temp in the room. we tried to open the window during the night but then it was so loud with fire trucks and other traffic going by we closed it. not the best stay for the price we paid"

"Staff were helpful, the room was clean and hotel location is great. We stayed in a room with queen bed which is unbelievably small, and the bathroom is small as well. It is very outdated, it has such a poor lighting to the point where I had to use natural sunlight to put on make up. The room doesn’t have a fridge nor coffee machine, and it might be big enough for a twin bed."

"Hotel has the markings of being grand, but needs a renovation in a lot of areas. The biggest issue we had is that the a/c is not adjustable in each room and the building was very warm on the 75 degree day in April. We called the front desk and they did bring us a fan that helped some and we realized we could crack the windows (but didn’t want to do that overnight with the noise of the city). Other than than, it was a standard stay and a convenient location for our plans in the city. "