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“When I arrived at the room, I immediately noticed that the toilet was clogged. I notified the staff, and they told me they would move me to a different room—something that NEVER happened. I went to speak with the woman working in the lobby, and she was incredibly rude. She told me that the only thing she could do for me was hand me a plunger so that I could unclog the toilet myself. I told her that I absolutely would not do that, as I had paid for a clean room with all amenities in working...

“Excelente lugar ”

“Habitación adecuada, trato del personal excelente”

“Excelente ubicación para recorrer el centro de Chicago”

“El personal fue muy amable y dio seguimiento ante los inconvenientes que nos sucedieron. Aunque algunas situaciones pudieron evitarse, nos ofrecieron soluciones oportunas ante en el mal rato.”

“This hotel is well located near Navy Pier, easy to commute to other parts of the city.”