搜索雨果的公寓式酒店

“Check in was complicated and it was hard to get a hold of the host. ”

“Prior to the stay there was a discussion about a refund related to checking out three days early due to a scheduling conflict with my kids. I contacted both the host and VRBO more than a week before our scheduled check-in on December 29. Was told it was approved. Host charged us for the entire stay. Also, the internet never worked during the stay. Had to connect to my phones hotspot to use the tvs and our mobile devices. The bed clothes were never changed prior to our arrival. We doubd……

“I was charged twice for.damage protection. I paid when booking and then forced to pay another when checking in. I contacted the property management a lot of times, but they kept talking about something else. I have now wasted a lot of time and have VRBO support trying to help because this is against policy. I also couldn't get into the property with tbe code I was given and spent 30 minutes in the hallway with support trying numerous different codes. The property wasn't very clean.”

“I ended up not staying, the parking lot was not secure, horrible neighborhood with people pushing shopping carts around, there was no way I was getting out of the car or leaving my car in that lot. I ended up being able to get a hotel that would take my pet. I think this property needs some better instructions, like ,"don't stay here if you are a single female". ”

“Poor communication with the management. Also a misrepresentation on the parking situation.”

“Great place to stay! This condo was clean and in a good location. ”

“Great, would stay again! Very quiet!”