Lake Dallas Castle Hotels

"The room was quiet and clean and the air conditioner was very comfortable."

"Nice room and super comfy beds. The hotel itself is nice and the gym is great but the hotel location is off a frontage road which was not walkable to surrounding restaurants etc "

"We booked here for an anniversary trip. We were greeted on arrival and got checked in. We were disappointed to be given a room with the elevator directly outside our door. Despite being there Tues-Fri, it was a high traffic area and we listened to the elevator ding well into the evening while trying to sleep. It was a spacious room with separate bedroom and sitting area which was nice. The bed was quite comfortable but the outlets in the room didn’t work, particularly the bedside ones which meant we couldn’t use the lamp or charge phones on the nightstand. Other elements of the hotel were visibly worn including badly water damaged bathroom door and walls. Water pressure was too poor to wash hair. By far the most notable element of our stay was that our 7th floor room had an abundance of roaches. When we shared this with the staff they said they would let their manager know but we received no follow up. When we checked out, we reiterated this issue and did not receive so much as an apology and they barely acknowledged we had said anything. Because of the roach issue, we declined to take advantage of the breakfast beyond a cup of coffee. There was ample parking in the underground garage and that was convenient. "

"Everything good"

"The breakfast was not very good. There were lots of doors you could go out but not back in. When I checked in I was told I was expected to checkout on friday at 6 pm but at noon they were asking if I needed another day and "graciously" gave me until 1 pm to check out. Even after checking out I received an email to check out online by 6PM. The staff barely spoke english making communications difficult."

"The hotel need renovations"

"Wonderful experience "

"Great hotel for the price"

"f"