“La estancia comenzó mal porque éramos varias familias y a una de ellas les cancelaron la reserva el mismo día que llegábamos por overbooking, sin dar ninguna alternativa para alojar a 4 personas.
Los horarios de la residencia son absurdos. El viernes la recepción cierra a las 7pm y el domingo, la salida es antes de las 10am. Si te pasas, te amenazan con cobrar 57€.
El personal es borde y hasta amenazó a gritos a alguno de nuestros amigos.
Una cosa es pedir que el apartamento no se quede hecho……
“La chambre était correct, propre, hôtel vieillissant et bruyant quand avez un voisin a côté ou au dessus par contre la vue sur la montagne laisse a désirer ”
“Rent men svært dårlig forfatning på rommet. Betalte for håndklær og fikk 1 håndkle per person som skulle vare i 5 døgn.
Greit innhold på kjøkken.
Dårlige pute- anbefaler å ta med egen.
Hyggelig resepsjonist”
“A cozy hotel perched on the top of the mountain in Font Romeu. Hotel is right in town and you can easily walk to restaurants. Staff were very friendly. Room was very clean and had a wonderful view of the mountains and valley below.”
“Nous utilisons cet hôtel à chacun de nos sejours à Font-Romeu. Il répond à nos attentes. Bon rapport qualité-prix. Jolie vue du balcon, propre et agréable ”
“Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience.
The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information.
The accommodation itself felt tired, with noticeable noise from……