“I booked two rooms, but the staff could arrange two adjacent rooms for me. One was at 1/F, one at G/F. It sounded non-professioinal service when they did not consider such factors. Totally disappointed.”
“I stayed with my mum who is in a wheelchair. The Fox provided a ramp, removeable suction hand grips, rubber shower mat and a shower seat without asking. Access via the terrace. Perfect! ”