香港游泳池酒店

“TV controls did not work. Staff could not fix problem. Breakfast not very good.”

“Nothing about this property I liked. Our room that we checked into the first night had bedbugs we had to be moved in the middle of the night. I got bit up. I had to take pictures and send an email with the pictures attached to the property manager. They did Compass the first night, but the property needs to be renovated, very unkept, not clean at all dead bug in the lobby ran out of food for breakfast. Breakfast is from 6 to 9 by 745. They were out of food understaffed.”

“I liked how nice and helpful the staff was”

“There was mold in our bathroom.”

“Positive: friendly staff, housekeeping, breakfast, and initial appearance of hotel. Negative: Closet hanging bar torn from anchors, trash cans filthy and appeared to have mold, door did not dead bolt, appearance of attemps to wipe off black mold on bathroom cealing but still visible, couch and carpet in room with stains, and pool filters and walkway covered in moss/mold.”

“Clean but pool was under construction and I wasn't allowed to get my money back to change hotels because I went through Expedia. Only reason I picked this hotel was because of the pictures of the pool and my kids couldn't use it.”