Mount Pocono Chalets

"The room was faitly clean, the shower worked poorly with an unconventional handle for the shower. The door to the bathroom was s heavy wooden door "

"place was decent: location excellent: very clean"

"Didnt have my room so got put in the honeymoon room. Paid extra for a jacuzzi and it had scum lines where it hadnt been scrubbed.. mildew like odor in the room."

"The waterpark itself was clean, and wasn't crowded when we were there (5/2/26) and quite managable compared to some larger competition (Kalahari). Both days we were there the hot tub was FREEZING, really uncomfortably cold. The hotel was fine, there was enough to eat and drink in a pinch but I would highly recommend dining off-site. The variety was lacking, but the staffing was problematic. Service was painfully slow, and I waited 25 minutes in line for a plain black cup of coffee because there was one person on the register and one making drinks. Unacceptable on a Sunday morning. The rooms definitely needed updating, the mattresses were extremely uncomfortable, and I had to request a coffee maker for the room which is a basic staple. I paid $289 through Expedia for the least expensive double queen room. I will not be returning."

"N/A"

"Excellente service"

"Most aspects of our room and the property were fine. However, we were unpleasantly surprised by the absence of a comfort-height toilet, which we have come to expect. Also, I slept on the side of the bed by the wall and found the space available to me beside the bed cramped. In contrast, there was plenty of extra space around the bedside table on the other side of the bed."

"Me encantó"

"Beautiful property with updated and high quality furnishings."