2/10 糟糕
Trucquan
与配偶出行
2025 年 12 月 23 日
不满意：住宿条件和设施，服务设施
We saw they had a high review so booked based on that. When we arrived we were the only people there. The bed and TV were nice enough but the bathroom was stained so looked dirty. The place looked more like it was a converted studio apartment living and our door did not provide any privacy as there was space all around the frame. The manager happen to stay across the way from us so that was a bit weird. On our second night the power went out and we had no running water. We were not notified of the outage and had to find different accommodations after we found coming back at midnight. The manager only suggested a nearby motel which was dirty and unkept.
Trying to get refunded for those 2 nights we didn't stay was like pulling teeth. They happily said they would refund but only gave us part of it. When we asked about it the apologized and gave us a bit more but it still wasn't the price of those 2 nights. We had to send them out receipt with the pricing of those 2 nights to get the rest of what is owed and they are taking their time to respond so not sure if we will get our full refund.
Don't believe any of the good comments. I'm not sure where they came from. All the bad comments about this place turned out to all be true.
Trucquan
2025 年 12 月入住 4 晚