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"When we checked in and went to our room, the hallway smelled heavily of cigarette smoke, which is not allowed. Staff and manager immediately changed our room without any issue. GREAT customer service!!"

"Clean, convenient and great price. Recommend"

"I’ve stayed here a handful of times but each time I become a little more disappointed. The location is good as well as the cost and it is always clean. However this time it was very noisy, including the cleaning staff early in the morning yelling back and forth to one another. Additionally, the check in/out staff acted like they couldn’t care less that I was there…. No greetings…. No thank you’s. It was just a “meh” stay this time."

"Stayed 4 days. The place was clean. Breakfast was okay. The area is very accessible to the bart station. Tha staff are nice. Free shuttle from and to the airport. "

"Shuttle was great. This hotel is really beat up. You could see daylight under the front door. The shower curtain didn't come down to the floor so when you showered water went all over the bathroom and out into the dressing area. Shampoo dispenser was empty. Bed was clean."

"Great service "

"The hotel was clean, classical decoration and free breakfast. There was also a free shuttle to the airport that was right on time and helpful to get to our flight. The walking path behind the hotel is gorgeous on a nice day or night though could use some refurbished and tlc on the pathway in some spots are you near other businesses. Stunning views of the bay, airplanes flying in right from our room!"

"Just need to clean pool area more frequently thats all."

"The staff at front desk to restaurant was great! Safe in room didn’t work, hvac was like 30 years old was afraid to use heater at night. Restaurant was overpriced. This a ok rating"