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Sterling Inn

2.0 star property
A comfortable base near Santana Row Shopping Center with round-the-clock front desk service to assist travelers whenever they need help

Choose dates to view prices

Sterling Inn sits in central San Jose, offering guests WiFi in their rooms and self parking on site. Travelers appreciate its convenient location near Santa Clara University and PayPal Park, while the staff consistently earns positive reviews from those who have stayed here.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Is Sterling Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sterling Inn?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Sterling Inn on May 31, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sterling Inn?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sterling Inn?

Check-out is at 11 AM.

Where is Sterling Inn located?

Situated near the airport, this motel is steps from Silicon Valley and Santa Clara University. SAP Center at San Jose and Santana Row Shopping Center are also within 3 mi (5 km). Santa Clara Station is 15 minutes by foot and San Jose College Park Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 728 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff, clean rooms. Needs ice machine and a couple vending machines but overall a great place to stay. Highly recommend
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & great staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Friendly staff, clean room and great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Great stay, love the location. Will definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ed was fantastic! Loved my stay! Will definitely be coming back. Location was perfect. So many eateries so close to the inn.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and clean property. Office personnel was courteous and friendly.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Great staff, super well maintained, spotless rooms. Quiet and safe location to walk and dine. Could use a kettle or coffee machine.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The owner is super nice and you notice a big difference between staying at a corporate owned hotel.The property is lined with lemon and orange trees and beautiful flowers which he takes very well care of. Everything is very clean and I appreciated having a refrigerator and a microwave in the room! Nice also to park right in front of your room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very friendly and welcoming. He made sure we had everything we needed. The room was clean and comfortable. The area was very safe and close to coffee shops and restaurants.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lavar

Rooms are great here for the price and customer care is A+
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pamella

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Near the airport, Santa Clara University, and lots of little cafes for breakfast within walking distance.Ed is very kind, and we greeted his parakeets each day. Amenities are few (no coffee maker, for example), but it was a homey and relaxing stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Service was easy. We enjoyed out stay.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

vicki

Parking easy. Walking distance to restaurants. Clean but no extras. A basic room with clean linens
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Elitania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking. Very friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room & friendly check in experience at a good price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
This is my to go place when I need a room in the Bay Area. The staff is amazing and very helpful, the rooms are really clean and it’s at a great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff is so friendly and caring
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Room was nice and clean. The customer service was on point and very friendly and caring
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
The room was immaculate
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, professional, clean, will definitely stay again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yong Ju

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean room. Perfect stay for my Silicon Valley trip.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Danny A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking and friendly front desk staff. The area around the property is very nice and walkable and near a lot of stores. The room was clean and the bed was comfortable. I would return to stay here in the future
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
When you book an affordable stay, you always worry about sacrificing cleanliness and safety. I am pleased to report that our stay was characterized by friendly service, a spotless room, and a quiet, restful sleep. I would stay here again and again! Owner was so kind and really made us feel at home
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful little hotel for the price. Clean and quiet, staff was nice. Pillows are a little hard, but overall very pleasant stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jhoselin

Liked: Cleanliness, property conditions & facilities
Clean room, nice area, not noisy.
Stayed 1 night in Dec 2025