“We had a wonderful short stay and couldn’t have asked for better service. The staff were exceptional, incredibly friendly, and went above and beyond our expectations. I needed lactose-free milk for breakfast, and they actually went out to get it and had it back within minutes — such a thoughtful touch!
The rooms and surrounding areas were spotlessly clean, and the whole place felt like the perfect little hideaway while still being close to all the great local spots. We loved every minute of our……
“Fantastic setting. Beautiful building and comfy beds.
Did not enjoy the curry but breakfasts were great.
Loo handle in room 14 fell off a few times and cistern was slow to fill. Shower was fab and the big fluffy towels were super. Very helpful and friendly staff.”
“EXCELLENT COMMUNICATION WITH STAFF. TOP CLASS MEALS WITH GOOD CHOICE. FREE AND HEARTY BREAKFAST WAS A PLEASANT SURPRISE. EVERYTHING SO WELL PRESENTED. BAR HAD GOOD CHOICE OF DRINKS, ALSO VERY CONVENIENT FOR THE TOWN'S MAIN ATTRACTION - THE CASTLE. A VERY RELAXED ATMOSHERE AND COMFORTABLE ROOM.”
“The hotel was busy in the bar area on arrival which was nice check in was easy asked for iron on arrival which arrived as I opened my room the room was fresh clean and cozy,staff all great,food and drink great prices excellent stay”
“Had to make a call on arrival to sort access codes… on arrival in my room, wasn’t really clean, under the bed hadn’t been cleaned for a long time, shower had just been used by someone, and the basement room 6 I had smelt musty…
Property overall was in decent shape, but a lack of attention to detail…”
“De kamer zelf is heel ruim maar de badkamer is amper 2 vierkante meter. De douchecabine is erg krap. Er is nergens plaats in de douche om iets van shampoo of douchegel te plaatsen. Er is ook zwarte schimmel op de voegen. De rolgordijnen in de kamer zijn ongeveer een halve meter te kort en kunnen dus niet het hele raam verduisteren. De matras en de kussens zijn van goede kwaliteit. Het ontbijt is erg pover. Enkel toast met choco of confituur, voorverpakte chocoladebroodjes en wat doosjes……
“Room was not clean enough in parts, only enough towels for 1 person and should have been 2, also bath mat missing, mold in corner of shower tray, around extractor fan was dirty also. The beds were comfortable and clean. During our sleep we were constantly being awakened by a external fan relatively close to our bedroom widow and due to the extraordinary hot weather we had to keep our window open but the noise was too much to sleep continously sound, after chatting with the owners in the morning……
“The service was great, though my suggestion is that it is difficult to pair with an extended stay when you booked a short stay. The long-stay owners were extremely loud on the last day. Overall, a three-star from me, just because the service was good.”