Castillos en Pittsfield

“Did not send check-in info via text, when I called they said they sent but never and resent, then gave me the wrong room. I booked double bed but got 1 king bed said double bed booking is not guaranteed and the rooms are sold out. However the worse part is the room is full of smoke smell so badly that seems to be a long term smoking room. We had to buy candles and fragrance spray from CVS but still don't help much. ”

“Very basic room I do not recommend it, besides that I chose king bed and they gave me another room. Smell of tobacco”

“We could reach out to host any time we need and prompt reply was very helpful. House was near and clean and we enjoyed the hot tub and the fire pit. Happy Thanksgiving getaway with huge group was awesome for this place cuz the house was so spacious and many rooms for every one to sleep. Thanks a lot John and hoping to come back next year. ”

“Friendly staff, beautiful interiors.”

“The frozen heater was extremely loud. Old and tired. Would not recommend however it was very inexpensive so you get what you pay for.”

“Check in went well and guy at the desk was friendly. Bathroom was very dirty, pubes and grease in bathtub, bathtub drain stop broken. Toilet dirty. Bathroom light switch broken. ”

“Room was clean. Redone motel”

“This was a grand old mansion that was well cared for. The room was lovely, warm and comfortable. There was one other couple staying but we never saw them. The morning breakfast bar was more than adequate and the coffee was delicious. There were several sitting rooms on the first floor which were sunny and relaxing. Parking was right behind the house and keyless entry worked very well. This was a lovely location and I wish we had more time to stay there.”

“Had everything we needed. Very thoughtful touches. ”