Castillos en Pittsfield

“Very basic room I do not recommend it, besides that I chose king bed and they gave me another room. Smell of tobacco”

“Best hotel breakfast I have had in a long time. The breakfast attendant kept items well stocked. She made sure that vacated tables were cleaned and ready for the next guests to enjoy their meal. The room was kept very clean. I really enjoyed the fresh pancakes that were made to order by a pancake machine! Also, the pool and hot tub were great. The area was kept clean and towels were well stocked. Our room was also very spacious and immaculate.”

“The place is very quiet. Additionally, it is good for relaxing and resting.”

“The hotel is easy to find. It is clean, neat, and tidy. We checked in early - great! My one concern is the 800 grit sandpaper for toilet paper. Motel 6 uses better toilet paper. Unfortunately, the bean counters won. They have a great price on toilet paper, and the property suffers as a result. Everyone and everything was great. The toilet paper was from the 1950's - honest. Sorry to have to report this. Hopefully, this will get someon's attention.”

“We arrived at 10 pm and the room had a broken AC and no sheets for pullout. The temperature was 95 degrees and the windows were left open suggesting that this was not a new problem. I had to contact the front desk (offsite) to request assistance. No one showed up after waiting for 45 minutes. We had to leave and rebook elsewhere. I requested a refund for our our stay due to the extenuating unresolvable circumstances and the fact that the room was uninhabitable. I have not heard back from...

“Everything was excellent, but the pool was very cold and I couldn't swim.”