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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property
Hotel with free breakfast, near Hancock Shaker Village

Choose dates to view prices

Best Western Plus Berkshire Hills Inn & Suites offers a welcoming base near Hancock Shaker Village. Guests enjoy daily breakfast, free in-room WiFi, a fitness center, and business facilities. Multilingual staff and convenient laundry services add extra comfort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite-1 King 1 Double, Non-Smoking, 2 Room, Fireplace, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 King 2 Double Beds, Non-Smoking, 2 Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for Suite-1 King Bed, Non-Smoking, Sofabed, Whirlpool, Fireplace, Microwave and Refrigerator, Wi-Fi

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Sofabed, Whirlpool, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4
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About the neighborhood

Map
1350 W Housatonic St, Pittsfield, MA, 01201

What's nearby

  • Hancock Shaker Village - 2 min drive - 1.9 miles
  • Balderdash Cellars - 3 min drive - 2.7 miles
  • Bates Memorial State Park - 4 min drive - 2.7 miles
  • Bousquet Ski Area - 5 min drive - 2.3 miles
  • Colonial Theater - 6 min drive - 3.6 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min drive
  • Albany Intl. Airport (ALB) - 49 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬9 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬8 min drive
  • ‪Parkside - ‬4 min drive

About this property

Best Western Plus Berkshire Hills Inn & Suites

Hotel near Hancock Shaker Village
Located close to Bousquet Ski Area and Colonial Theater, Best Western Plus Berkshire Hills Inn & Suites provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, multilingual staff, and games
  • A 24-hour front desk, tour/ticket assistance, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 59 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Restaurant
Holiday Inn & Suites Pittsfield-Berkshires by IHG
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 988 reviews
$94 nightly
The price is $105
Dec 19 - Dec 20
Total with taxes and fees
Holiday Inn & Suites Pittsfield-Berkshires by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Frequently asked questions

Is Best Western Plus Berkshire Hills Inn & Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Berkshire Hills Inn & Suites?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Berkshire Hills Inn & Suites on Jan 4, 2026 start from $76.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Berkshire Hills Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Best Western Plus Berkshire Hills Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Berkshire Hills Inn & Suites located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Hancock Shaker Village and within 6 mi (10 km) of Bousquet Ski Area and Colonial Theater. Shakespeare and Company and Jiminy Peak Mountain Resort are also within 9 mi (15 km).

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Best Western Plus Berkshire Hills Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and good Breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and it is consistently a comfortable, clean and quiet place.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan and Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast; pleasant staff on duty 24/7; convenient location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 7 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and fit our needs fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Friendly staff, clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, very comfortable beds, and had a great breakfast. The staff was friendly and helpful. It was affordable and not too far from dining options. I would definitely recommend staying in this hotel.
Stayed 1 night in Oct 2025

8/10 Good

nosa

Liked: Cleanliness, staff & service
Staff was very friendly. I was just passing by, price was great. My room was dusty a bit but bed was comfortable and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendlt
Stayed 1 night in Oct 2025

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and accommodating
Stayed 1 night in Sep 2025

8/10 Good

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Good value for price Parking a bit tight.
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Van was wonderful at check in. Had a great recommendation for dinner at the Roasted Garlic in town. Super helpful after a long day driving.
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Breakfast i would offer individually packaged brand name yogurts instead of the dispenser. Also offer items like multi grain bread or english muffins (I didnt see it). The rooms were very clean and well kept. The only thing was the lighting in the room was very dark and dim. They need to put a couple of more light fixtures. The staff were very helpful and friendly. I would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Liked: Amenities
I stayed at this hotel last summer, and I was happy to come back. The front desk staff are very nice. They have convenience items available near the front desk, as well as regular and frozen foods. Full breakfast is served 6:30 - 9:30 am, and it's a feature I look for.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super helpful. Bright, cheerful, and professional. Positive experience all around.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Staff & service
Staff was very friendly and extremely efficient! Hotel is ok, good enough to stay for one night to see a Tanglewood show. Property has a nice lawn & parking. Diner is only thing in walking distance, but there is absolutely beautiful nature close by, a solid dive bar in Pittsfield (Bei Tempi), and downtown Lenox is maybe a 10 minute drive.
Stayed 1 night in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & check in quick & easy
Stayed 1 night in May 2025

10/10 Excellent

Dipayan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with friendly staff and with good breakfast option. Rooms are also clean.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in and nice hotel
Stayed 1 night in Apr 2025

8/10 Good

jodeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Staff were so friendly and helpful! Worked out perfect for our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Pearce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our entertainment for the night
Stayed 1 night in Jun 2025

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Nice hotel for the money Clean, and close to pittsfield and lenox
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in the Berkshires.

My service dog and I are always treated so well here it is my go to place to stay in the Berkshires.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience.
Stayed 1 night in Jul 2025

8/10 Good

Katrin

Liked: Cleanliness, staff & service, amenities
Service was excellent. Very friendly front desk and breakfast staff.
Stayed 1 night in Jan 2025