“I had a very disappointing stay at Best Western Hotel Bellevue Au Lac. The room was nothing like the photos on the website — outdated, worn, and clearly misrepresented. The facilities are old and poorly maintained.
Even worse, we experienced discrimination from staff at breakfast. We queued before another couple, but the waiter ignored us and then claimed there were no indoor tables, forcing us into a cold, semi-outdoor area. Breakfast was basically self-service (we had to pick up cutlery and……
“Das Einzige, was uns gefehlt hat, war ein klimatisiertes Zimmer. Das wussten wir zwar vorher. Aber während unseres Aufenthaltes war es extrem heiß! Dieses Manko soll wohl behoben werden.”