Swissminiatur

We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all. The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!! The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a day and we have to take good care of the consumption; Hotel staffs are friendly but not professional enough. We supposed to receive a transportation card for free bus and train during our stay. All information were provided and the staff prepare the cards afterwards but putting in the shelf instead of advising us to pick it up or sending it to the room; English speaking ability and skill are to be improved; The hotel is very old and over used. Rating at 4 stars is absolutely overstated; Location of the hotel is quite far from the downtown (20 mins by foot). However, it is very close to once of the nice scenic point - Monte S. Salvatore; The view from our room is excellent!

It was a great experience staying in the hotel. Extremely friendly staff always put an extra effort to serve. For sure will stay there again.