"They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. "
"I called and went to the lobby to say that there was no conditioner or toilet paper, but no one brought it to me. I knew there was no parking fee when I made the reservation, but I was charged $15 per day."
