“I will not be returning to this property.
I specifically booked and paid for a suite with two queen beds and a sofa because our group consisted of six people and we needed the additional sleeping space. When we arrived, we discovered the room did not have a sofa at all—only two beds. Had I known this was the actual room configuration, I would never have booked or paid for that room.
To make matters worse, the room assigned to us was a handicap-accessible room, which was not what we expected……
“I will not be returning to this property.
I specifically booked and paid for a suite with two queen beds and a sofa because our group consisted of six people and we needed the additional sleeping space. When we arrived, we discovered the room did not have a sofa at all—only two beds. Had I known this was the actual room configuration, I would never have booked or paid for that room.
To make matters worse, the room assigned to us was a handicap-accessible room, which was not what we expected……
Lori