“Staff was amazing, the rooms were spacious, comfortable and clean. Breakfast was wonderful and the whole hotel was brand new. Would stay here again anytime. i only wished the pool was open later. ”
“it is wonderful experience. the real view looks the same to the picture online. room is very clean, large and modern. moreover, it is convenient to shop in the supermarket nearby or go to downtown LA. No breakfast service but capsule coffee machine in the room.”
"Our stay here was pleasant overall. The free breakfast is nice with a great variety. There’s only a minor issue with the room service. We asked for one but came back late at night and found the housemaid never came. Thankfully, the front desk was able to accommodate that after we called."
"Room: clean, quite new
Staff: generally very nice and friendly, we had a good chat with the staff who arrange our check-in, and explain to us everything we need to know. The staff in the restaurant were very nice too, fully aware what we need before we voice out. But the staff who help with the luggage socked me a bit because I forgot to give the tips, but face changed in seconds when I gave out the note….tips culture is so hard for me
Location: excellent if you are visiting universal studios you have the free shuttle at the hotel
Food: we paid the breakfast and it was great, don’t forget the waffles! "
