"I booked the Suite Gran Canal on Expedia for nearly $680 per night, specifically for the beautiful balcony and large windows.
When I first entered the room, I felt like something was missing, but since I was busy during my trip, I didn’t check the booking photos. Yesterday, when I reviewed my reservation, I realized that the room description on Expedia showed a stunning balcony that you could step out onto. However, the actual room I was given had no accessible balcony at all. I was extremely disappointed and frustrated. I don’t know what went wrong, but I feel deceived.
If you’re considering booking the Suite Gran Canal, be aware that the room might look completely different from what’s shown online."
"Near by several docks so it is easy for water bus transportation. Staff are friendly and nice. Breakfast is very good. Beds are comfortable. Room is not big and enough to stay. We would like to come back again.
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