罗克丛林图伦

住宿等级：3.5

Roc Jungle Tulum

选择日期以查看价格

点评

8.0/10
非常棒

热门服务设施

  • 含早餐
  • 可带宠物
  • 含停车设施
  • 免费 Wi-Fi
  • 空调
  • 健身房

客房选择

显示客房的所有照片

客房

客房

  • 可容纳 2 人（按实际入住人数收费）

显示Jungle Suite, Jungle View的所有照片

浴室

Jungle Suite, Jungle View

9.4 分，满分 10 分
绝佳
(6 条点评)
  • 花园景观
  • 1 间卧室
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床

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街区简介

罗克丛林图伦地处图卢姆的饭店区，靠近私人海滩。图卢姆玛雅遗址是著名地标，前往图卢姆海滩和图卢姆国家公园可欣赏当地自然景观。水之源主题乐园和Holistika艺术漫步同样值得参观。访问我们的图卢姆旅行指南
地图
Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, 77760

附近有什么？

  • 图卢姆海滩
    图卢姆海滩
    步行 5 分钟 - 0.3 英里
  • 普拉亚帕莱索
    普拉亚帕莱索
    车程 8 分钟 - 3.6 英里
  • 图卢姆玛雅遗址
    图卢姆玛雅遗址
    车程 11 分钟 - 4.4 英里
  • 斯菲尔异客现代美术馆
    车程 2 分钟 - 1.2 英里
  • Ven a la Luz雕塑
    车程 2 分钟 - 1.6 英里

周边介绍

  • 图卢姆国际机场 (TQO) - 54 分钟车程

餐厅

  • Ziggys Beach Club
    步行 16 分钟
  • Taboo Beach Club
    步行 12 分钟
  • Mateos
    步行 17 分钟
  • La Malinche
    步行 16 分钟
  • Mia Restaurant & Beach Club
    步行 17 分钟

住宿简介

罗克丛林图伦

  • 图卢姆海滩附近的酒店
  • 您可在罗克丛林图伦享受免费欧式早餐、露台和花园。除了洗衣设施和健身中心外，住客还可以连接免费房内 WiFi。
  • 此酒店提供的其他礼遇包括：
    • 附近的室外游泳池
    • 免费自助停车
    • 自行车租赁、往返机场班车（收费）和旅游/票务服务
    • 无烟场所、前台保险箱和自然保护区
  • 客房特色
  • 罗克丛林图伦的所有客房均提供空调和浴袍等舒适设施/服务，还有免费 WiFi和保险箱等设施/服务。
  • 更多设施/服务还包括：
  • 浴室配备淋浴设施

同类型住宿

室外游泳池
波萨达蓬彼德拉旅馆
饭店区
  • 位于私人海滩
  • 游泳池
  • 免费 Wi-Fi
  • 餐厅
8.6 分，总分 10，超赞，497 条点评
每晚 $55
新价格 $70
10 月 23 日 - 10 月 24 日
总价含税款和其他费用
波萨达蓬彼德拉旅馆
对比同类住宿

住宿服务设施

网络

  • 所有客房提供：免费Wi-Fi
  • 部分公共区域提供：免费Wi-Fi

停车设施和交通

  • 往返机场班车（收费）
  • 店内免费提供自助停车位
  • 店内提供有限自助停车位

餐饮

  • 每日 08:00 至 11:00 提供免费欧式早餐

休闲活动

  • 健身房
  • 室外游泳池（住客可使用）
  • 自行车租赁

家居型

  • 附近的室外泳池
  • 洗衣设施

便利设施

  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存

住客服务

  • 观光和订票协助
  • 客房清洁（每日）
  • 礼宾服务

室外

  • 地处自然保护区
  • 花园
  • 可直接进入私人沙滩
  • 露台
  • 码头

SPA

  • 房内按摩服务

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 无电梯（单层住宿）

其他

  • 禁止吸烟
  • 蚊帐

客房服务设施

卧室

  • 提供床单
  • 遮光窗帘

浴室

  • 淋浴
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 浴袍

其他

  • 保险箱
  • 空调
  • 纱窗
  • 手机房卡
  • 熨斗/熨衣板（按要求提供）

政策

入住

开始办理入住：15:00；停止办理入住：18:00
提供无接触办理入住服务
延迟入住需视供应情况而定
住客需年满 18 岁

退房

12:00 之前退房
提供无接触办理退房服务
延时退房需视供应情况而定
延时退房费：USD 25

特别入住说明

此住宿不设前台。
办理入住手续的地方不在酒店内。如需登记入住，请前往[Hotel Roc Luxe Tulum - Adults Only]办理。
房东将在住客抵达时迎接
如果您在工作时间以外到达，则需要到另一个地点办理入住手续：[Hotel Roc Luxe Tulum - Adults Only]。
如果您计划在18:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

主人将迎接您的到来

宠物

宠物免费入住
仅可携带宠物狗和宠物猫入住
总共可携带 1 只宠物（每只宠物限重 8 公斤）
请看管好您的宠物

儿童及加床

欢迎儿童入住。

该住宿接受的付款方式

  • 美国运通卡 (American Express)
  • 发现卡 (Discover)
  • 万事达卡 (Mastercard)
  • Visa

重要信息

其他项目

  • 宠物押金：每次入住 USD 200
  • 延时退房费：USD 25（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

如实际入住人数超过预订人数，可能需支付额外入住人数费用，具体收费标准以住宿方规定为准。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡及现金付款
支持无现金交易。

其他注意事项

此住宿场所没有电梯

常见问题

罗克丛林图伦有游泳池吗？

是的，此住宿设有室外游泳池。

罗克丛林图伦允许宠物入住吗？

是的，此住宿允许携带狗狗和猫咪入住（总共可携带不超过 1 只宠物），每只宠物限重 8 公斤。将收取每次入住 USD 200 的押金。

停车费是多少？

该住宿免费提供自助停车。

何时可在罗克丛林图伦办理入住？

开始办理入住：15:00；停止办理入住：18:00。 在限定时间内可安排延迟入住。

何时可在罗克丛林图伦办理退房？

退房时间为 12:00。延迟退房收费 USD 25（视客房供应情况而定）。

罗克丛林图伦提供前往机场的班车吗？

是的，提供机场班车。

罗克丛林图伦的地址在哪里？

此酒店位于饭店区，距离Ven a la Luz雕塑和图卢姆海滩不到 2 公里。距离圣卡安生态保护区 4.6 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于罗克丛林图伦的点评

8.0

很好

9.0

清洁度

7.8

服务设施

8.4

员工和服务

8.6

住宿条件和设施
10 分 - 超赞。23 条好评，共有 46 条点评
8 分 - 还可以。9 条好评，共有 46 条点评
6 分 - 一般。8 条好评，共有 46 条点评
4 分 - 很差。3 条好评，共有 46 条点评
2 分 - 糟糕。3 条好评，共有 46 条点评

点评

真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommend, boho chic property perfect for relaxing.
2023 年 4 月入住 2 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
LOVE!
2022 年 11 月入住 4 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.
2023 年 2 月入住 4 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!
2022 年 7 月入住 7 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.
真实点评

2/10 糟糕

不满意：清洁度、员工和服务、服务设施
Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌
2022 年 8 月入住 3 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
El servicio del staff en general es genial, especialmente de Julio (jefe de Concierge) que me ayudó bastante con recomendaciones y reservas antes y durante mi estancia! También Marcelino me brindó excelente atención en el bar. Sin duda volveré.
真实点评

8/10 不错

满意：清洁度、员工和服务、住宿条件和设施
Nos hospedamos en ROC JUNGLE dos noches y la tranquilidad durante el día y la noche es excelente, solo ruidos de la naturaleza. Experiencia agradable
真实点评

10/10 超赞

满意：清洁度、员工和服务、住宿条件和设施
Great hotel!
2022 年 7 月入住 1 晚
真实点评

4/10 较差

不满意：员工和服务、服务设施、住宿条件和设施
Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.
2022 年 5 月入住 5 晚
真实点评

4/10 较差

满意：清洁度
不满意：住宿条件和设施，服务设施
noisy
2022 年 5 月入住 2 晚
真实点评

2/10 糟糕

满意：服务设施
不满意：员工和服务，清洁度
We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.
2022 年 5 月入住 1 晚
真实点评

4/10 较差

不满意：服务设施，员工和服务
the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.
2022 年 4 月入住 3 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!
2022 年 3 月入住 4 晚
真实点评

6/10 一般

满意：清洁度
Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay
2022 年 3 月入住 5 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、客房舒适度

Unique, not for all, fun for us

The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle. The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved. Overall great staff. Great place.
2022 年 3 月入住 3 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel! Muy buena la atención del personal! Sin duda regresaría a el mismo hotel!!
2022 年 3 月入住 2 晚
真实点评

10/10 超赞

满意：清洁度、服务设施、住宿条件和设施
Purpose of my stay was to unplug and this provided exactly that for me in everyway.
2022 年 2 月入住 1 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Experiência única

Experiência única. Ficamos em uma xabana no Garden com uma banheira ao ar livre. Quarto muito espaçoso com ar condicionado. É bom lembrar de levar repelente por causa dos mosquitos, principalmente se for ficar relaxando na rua de noite. O hotel tem uma recepção incrível, atendimento personalizado e uma piscina na beira da praia de tirar o fôlego.
2022 年 2 月入住 1 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
El staff muy atento durante toda mi estancia
2022 年 2 月入住 3 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicación, atención y servicio.
2022 年 2 月入住 3 晚
真实点评

8/10 不错

满意：清洁度、员工和服务、服务设施、住宿条件和设施
First and foremost the reception staff was outstanding! The hut we stayed in was gorgeous as well as the beach and pool...so stunning! There were a few annoyances...they wanted to limited our bottles of water to 2pp/per day and then charge us after that. There is no drinks menu so you are charged different prices (even if ordered the same time of day) depending on what button they choose. We were also charged different prices from the breakfast menu that what was listed and instead of simply changing the bill, (bc the menu stated a lower price) the staff had to argue over it. At this time, it was impossible to charge anything to our room so there was less freedom and the constant reminder to remember your credit card. Most of the staff was excellent, some in the restaurant were inhospitable at times. I believe this is a management issue and could be resolved easily with some kind oversight from them. It would behoove management to set standards at the restaurant for pricing. Overall, we would go back. The location is lovely and away from the pounding of the music in the denser areas of Tulum. Really loved most everything!
2022 年 1 月入住 7 晚
真实点评

8/10 不错

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff that makes you feel like home, The jungle part was not what we expected it to be so we upgraded to the beach. Which was amazing
2022 年 1 月入住 7 晚
真实点评

10/10 超赞

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beach luxury

Absolutely beautiful property. The staff was so nice and always went above and beyond to help us. Reyes and Jorge at the beach were great; lots of tequila shots and really yummy French fried. Mau and Julio at the front desk were the best - they were super helpful when assisting us in extending our trip an extra night as our flight was canceled back home bc of snow!! Hotel grounds were never super crowded and we never had an issue getting chairs or beds on the beach. Quiet, peaceful and luxurious. Bathrooms do lack privacy as they are outdoors and only a wall made of twigs separates you from the elements. However, it was literally the only thing I would change if I could!!
2022 年 1 月入住 4 晚
真实点评

6/10 一般

满意：清洁度、员工和服务、住宿条件和设施

Peligroso Tulum

El hotel muy bueno, Tulum muy inseguro, peligroso, el próximo Acapulco en puerta.
2022 年 1 月入住 2 晚