very big and comfortable room, small bathroom though
Mariela
2023 年 7 月入住 3 晚
10/10 超赞
Brian,West New York
与配偶出行
2023 年 5 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Absolutely Amazing
Brian
2023 年 5 月入住 5 晚
10/10 超赞
Josh
2022 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Josh
2022 年 8 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2021 年 2 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
真实旅客
2021 年 2 月入住 5 晚
10/10 超赞
真实旅客
2020 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 3 月入住 2 晚
10/10 超赞
真实旅客
2020 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 2 月入住 5 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 10 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best. Place. Ever. Everything and everyone was amazing.
真实旅客
2019 年 10 月入住 5 晚
10/10 超赞
真实旅客
2019 年 9 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
真实旅客
2019 年 8 月入住 3 晚
10/10 超赞
Meri
2019 年 8 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Just Amazing !!!
Meri
2019 年 8 月入住 2 晚
10/10 超赞
真实旅客
2019 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 5 月入住 8 晚
10/10 超赞
Raymond
2019 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place
Beautiful property, one of the finest in the world, not for corporate people
Raymond
2019 年 4 月入住 4 晚
10/10 超赞
真实旅客
2019 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful get away
It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
真实旅客
2019 年 3 月入住 7 晚
10/10 超赞
priscilla
2019 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
priscilla
2019 年 3 月入住 5 晚
10/10 超赞
真实旅客
2019 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 2 月入住 3 晚
8/10 还可以
Micaela
2019 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hörligt men dyrt
Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Micaela
2018 年 12 月入住 10 晚
10/10 超赞
真实旅客
2018 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 10 月入住 4 晚
10/10 超赞
真实旅客
2018 年 9 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 9 月入住 4 晚
10/10 超赞
Michael
2018 年 8 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Esencia in August.
Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Michael
2018 年 8 月入住 4 晚
10/10 超赞
Heather,San Diego Ca
2018 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Heather
2018 年 7 月入住 3 晚
8/10 还可以
Henri
2018 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exclusif
Magnifique endroit - excellent service- très exclusif
Prix de la restauration prohibitif. Bon mais pas exceptionnel
Henri
2018 年 2 月入住 3 晚
10/10 超赞
corey,Arlington, United States of America
2016 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Almost private Italian Villa on beach in Mexico
29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private.
We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff.
Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!