Outdoor pool, sun loungers
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Reviews of Villas La Lupita

3 out of 5
Villas La Lupita
Capitan Anton de Alaminos 232, Fracc., Magallanes, Acapulco, GRO

Reviews

8.4

Very Good

Rating 10 - Excellent. 70 out of 162 reviews" "
Rating 8 - Good. 55 out of 162 reviews" "
Rating 6 - Okay. 27 out of 162 reviews" "
Rating 4 - Poor. 8 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap or but a bit of a problem to schedule more time on the internet more expensive in person than the internet
Stayed 2 nights in May 2023
Response from HECTOR APONTE. on May 19, 2023
Agradecemos sus comentarios. Lamentamos los inconvenientes. Seguiremos trabajando para brindarle un mejor servicio

6/10 Okay

Christian

Disliked: Staff & service
I was not given the room i paid for. I was given a room number that didnt exist then given a room i didnt paY for and yhe web add said view to the city in some rooms but the Hotel is located in an alley so no rooms has a view to the city.
Stayed 1 night in Apr 2022

8/10 Good

Noemi, Orlando

Traveled with partner
Liked: Cleanliness, staff & service
Do not expect much just a basic room
Stayed 7 nights in Dec 2021

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Everything was okay but the wifi very poor signal The hotel is good location very close to the beach
Stayed 8 nights in Nov 2021
Response from HECTOR APONTE on Dec 1, 2021
Agradecemos sus comentarios. Lamentamos los inconvenientes. Seguiremos trabajando para brindarle un mejor servicio

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
No complaints 👌
Stayed 9 nights in Jun 2021
Response from Hector Aponte Castro on Aug 18, 2021
Estimado cliente, Gracias por sus comentarios, será un placer atenderle de nuevo.

4/10 Poor

Verified traveler

Disliked: Amenities
They don’t cares about the customers the shower doors are not good conditions waiting for the check in to much time I will never coming back to this hotel
Stayed 3 nights in May 2021
Response from HECTOR APONTE on May 21, 2021
Gracias por sus comentarios. Su opinión es muy importante para nosotros.Trabajaremos para mejorar los aspectos que nos menciona a fin de brindarle a nuestros clientes un mejor servicio.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very near to the places, to the beach, the only thing i would like to add is if you can do the check in earlier.
Stayed 2 nights in Mar 2020
Response from Elizabeh (Reservaciones) on Mar 25, 2020
Dear guest, Thank you very much fou your comments.we are glad tha you enjoy your last stayed with us. every time we can we have no problem with early checkin. It´s a pleasure to us doing that.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Elizabeth on Mar 4, 2020
Estimado cliente, Gracias por sus comentarios. Esperamos nos permita servirle de nuevo.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
I couldn’t reach wifi in the room, Ceiling fan only works at maximum Speed , useless
Stayed 9 nights in Jan 2020
Response from Elizabeth on Jan 31, 2020
Thank you for your feedback. We will work to offer our customers a better service.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 3 nights in Jul 2019
Response from Elizabeth (Reservaciones) on Jul 12, 2019
Estimado cliente, Gracias por dejar sus impresiones. Esperamos nos permita servirle de nuevo.

6/10 Okay

Verified traveler

Liked: Staff & service
The facility is okay because they are close to the stores but they need more improve to the remodeling but I am sure I will come back
Stayed 3 nights in May 2019
Response from Reservaciones on May 15, 2019
Thank you for your impressions about the services offered in the Hotel. Your feedback is very important for us.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

micheal, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
Had a nice stay here. Good value. Just off main strip. Everything was fine. Room clean, bathroom clean. Nice decent say. Wifi worked well in room.

4/10 Poor

jesus, T

Disliked: Property conditions & facilities
There is no elevator, only one key at the door, no coffee maker but its clean and the staff are great

6/10 Okay

Verified traveler

6/10 Okay

Joel

Disliked: Property conditions & facilities, room comfort
it would need some maintenance at the bathroom
A very small hotel, very near the beach, but from my personal opinion, the room was too small and the bathroom needed some redecoration an maintenance, i wasn´t pretty confortable when taking a shower. The pool is too small, so i only recommend it for little kids.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach and very central.
Perfect weekend. All we were looking for was a place to crash (on a budget) for a couple of nights, preferably close to the beach. We were a 5 minute walk from the beach and round the corner from plenty of supermarkets, restaurants and shops, very central. We arrived earlier than check in but this wasn't a problem - the staff were lovely and we were given the keys within minutes. The hotel room was clean and comfortable. There was also a wee pool with sun loungers around it, which was lovely for a dip to cool down in. The staff were very helpful when we asked them for tips on where to go, what to see, where to eat etc and they were very keen on practicing their English. Would definitely return!

10/10 Excellent

blossoma

Liked: Cleanliness, staff & service, room comfort
the best
i became ill the entire staff took care of me accompanied me to a hospital stayed with me the entire time till the doctor finished then back to the hotel to take care of me no problem for extra towells or anything else first class xxx eh

6/10 Okay

Verified traveler

C

10/10 Excellent

blossoma

Liked: Cleanliness, staff & service, room comfort
bliss
if la lupita wasnt there i would not go o acapulco nothing is too much trouble for the staff but i shouldnt go on iwant to keep paradise for my self

4/10 Poor

Sonja, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced, horrid little dive
Not a great stay. There were screaming kids jam packed into the tiny, murky, horrid little pool from the crack of dawn until midnight. We couldnt use it even once in 2 days. There is a dirty junkyard next door that not only has a loud dog barking constantly, but roosters that wake up the whole neighbourhood at ridiculous o'clock. Also, the bed is really uncomfortable and the bathroom has this floor drain that smell like something has died down it, yuk! Upside, the staff were wonderful, friendly and helpful. Def overpriced for what it is... We realised we only needed to pay an extra few dollars per night to stay at the amazing crown plaza on the beach!! So we did that-

10/10 Excellent

blossoma

Liked: Cleanliness, staff & service, room comfort
the best
the staff make everything a pleasure extra towels no problem

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & Economical
For someone not planning on spending much time at your hotel, this is a pretty decent hotel. Very clean and friendly staff. I only complaint was that the chickens next door would wake me up at 3:30 AM when they started to crow. Other than that, I had a pleasant stay there for a week.

10/10 Excellent

blossoma

Liked: Cleanliness, staff & service, room comfort
the best
every one takes personal care more towels more pillows the location very central walking distance to the main costera cant give enough praise cant wait to go back thank you eh

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very small but very clean, friendly staff, and in an area very close to downtown, resturants and beach. They don't have a three prong plug in for laptop chargers so i was unable to use my computer. I would say it was def worth the price.

10/10 Excellent

everaca

Liked: Cleanliness, staff & service, room comfort
exelant
it was the best exelant service

10/10 Excellent

eric, ny ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tropical magic
definatly will go back made the vacation a must wonderfull staff

8/10 Good

Francesca, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice yellow stucco building. Very clean room. Located 2 blocks from the beach and close to some decent restaurants. Nice staff. My only complaint would be the car garage next door which played loud cumbia music Saturday morning.

8/10 Good

MexDaveT

Liked: Cleanliness, staff & service
Affordable lodging in Acapulco
The hotel is well-located, only about a block and a half from the beach. It's necessary to cross the very busy Costera Miguel Aleman, which isn't easy because pedestrian right-of-way is generally not respected. It's a very small hotel with a tiny pool that gets very little sunshine (at least in mid-December). There were three of us...my wife and I and our adult daughter...and we had a double bed and a single bed in the small room. The TV is perched above a mirror, and it's very difficult to watch it comfortably. We felt secure in the hotel, and made use of the in-room safe to guard our passports and visas and some cash. Other items of value, such as a laptop computer and cell phones, were openly left in the room while we were away at the beach, and nothing ever came up missing. We're all bilingual, and found the hotel staff to be very attentive and friendly. We went to a concert at the Forum Mundo Internacional (Marco Antonio Solis) on our first night there, and the front desk staff gave us easy directions to the venue. We stayed for two nights, and spent the rest of our time on Malibu beach. My daughter and I had one breakfast at the Restaurante Las Gaviotas (nothing to write home about), in front of the hotel. We enjoyed two meals at the nearby El Zorrito restaurant, on Costera Miguel Aleman (good choice!). We've stayed in hundreds of hotels throughout Latin America and the U.S., and this one is an acceptable alternative to the high-rise, overpriced hotels on the beach.

8/10 Good

Cari, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
This is a very clean, basic hotel in a good location only 1 block from the main street where all of the restaurants and shops are located. Very convenient! The only downfall is that there is no elevator, so you have to carry your luggage up and down the stairs.

8/10 Good

Francisco, Miami Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Central location with parking. We rented a car but didn’t use it much. Very clean hotel. Very well maintained. Excellent service. Strongly recommended for people wanting to have an affordable vacation and a firsthand impression of Mexican culture and food. Not the resort- type hotel if you are looking for a more luxurious stay.

8/10 Good

Dan, Prague

Liked: Staff & service, property conditions & facilities, room comfort
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10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Verry clean, there is always someone
Verry clean, there is always someone at the desk to help. Location is good, close to banck and food locations.

4/10 Poor

os, Portland, OR

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
very dissapointed
Hotel location was great! right next to a mall and a bank. It was smaller than expected, with tiny rooms but it had a porch, that was good. no elevator :( so it was a hastle to carry my things up and down. Service experience was aweful, they were rude and never said hi, only when I checked in. The desk clerks were so rude and if they did not talk to you they gave you a bad look, it got to the point were I had to check out two days early!!!! because of their service, with no refund whats so ever. I love the location and Acapulco was great but I will not stay there again, unless the hotel change their hostal service!

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
very good location,very good price
We stayed at villas la lupita two nights,there are to many good restaurants around,the hotel is in a very nice place.there is a beautifull beach about five minutes walking distance from the hotel,a nice bar would be perfect,the staff is very friendly i hope i come back soon.

10/10 Excellent

hernandez, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i want to go other place in other country
nice people and good service, good listenen, they are wonderful workers

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
the best
the staff went out of there way to do anything they could to make your stay more pleasant i highly recomend this hotel

8/10 Good

Roman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
DIFICULTAD PARA ESTACIONARSE
Stayed 2 nights in Mar 2024
Response from HECTOR APONTE. on Apr 25, 2024
Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Gracias por tu opinión.

2/10 Terrible

Ricardo

Disliked: Staff & service, room comfort
PUDO SER MUCHO MEJOR
El lugar no es agradable realmente, es mas un hotel de paso, la cama era con base en concreto, y la vista era muy fea, el comedor muy pequeño y sin aire acondicionado, la vajilla estaba deteriorada y se veía terrible. El lugar no es comodo, aunque esta cerca de la avenida principal y a 10 mins a pie de la playa. Pero realmente el hotel es muy poco recomendable.
Stayed 3 nights in Sep 2023
Response from HECTOR APONTE. on Oct 6, 2023
Muchas GRACIAS por tomarse unos minutos de su valioso tiempo y compartir su reciente experiencia en nuestras instalaciones le recalcamos que el hotel es familiar, tenga la certeza que trabajaremos en sus comentarios para que sus futuras estancias sean más placenteras.

10/10 Excellent

Alan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, Bonito y Barato.
Bueno,bonito y barato. Excelente ubicación de la playa y de la central de autobuses y más si llegas por estrella de oro. Aprovechen y coman en el buffet de el restaurante, muy barato y esta muy rico. Puntos a mejorar. -Despues de cierta hora cierran el Hotel y si llagas en la madrugada de ir a cenar o de algún antro, tienes que estar tocándole al recepcionista, no se tarda en abrir pero es molesto para ambas partes. Igual para salir. Si es por seguridad mejor que contraten a un elemento privado para que este en la entrada. De todo lo demas excelente. Regresaria sin problemas.
Stayed 2 nights in Sep 2023
Response from HECTOR APONTE. on Sep 22, 2023
Estimado cliente, Gracias por sus comentarios. Nos alegra que su estancia haya sido placentera. Será un placer atenderle de nuevo.

6/10 Okay

Denisse Anahi

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El personal tiene muy mala actitud, son muy déspotas, desde los de recepción hasta los de restaurante.
Stayed 3 nights in Jul 2023
Response from HECTOR APONTE. on Aug 23, 2023
Su opinión es muy importante para nosotros. Trabajaremos para mejorar los aspectos que nos menciona.

8/10 Good

AMADO

Stayed 2 nights in Jul 2023
Response from HECTOR APONTE. on Aug 23, 2023
Estimado cliente, Gracias por alojarse con nosotros y por sus comentarios. Esperamos nos permita servirle de nuevo

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Esta céntrico y hay varios restaurantes sobretodo me agrado la amabilidad de su personal
Stayed 1 night in Jul 2023
Response from HECTOR APONTE. on Jul 19, 2023
Estimado cliente, Muchas gracias por su amable preferencia. Esperamos servirle de nuevo

8/10 Good

Guillermo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from HECTOR APONTE. on Jul 7, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy acogedor y limpio, recomendado.
Stayed 3 nights in May 2023
Response from HECTOR APONTE. on Jun 16, 2023
Estimado cliente, Muchas gracias por su amable preferencia. Esperamos servirle de nuevo

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones estan muy bien, limpias en un lugar centrico que se puede llegar caminando desde la terminal de autobuses
Stayed 3 nights in Mar 2023
Response from HECTOR APONTE. on Apr 27, 2023
Gracias por alojarse con nosotros. Nos alegra que su estancia haya sido placentera.

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Me gusta mucho su tranquilidad del lugar y la alberca muy limpio.
Stayed 2 nights in Apr 2023
Response from HECTOR APONTE. on Apr 21, 2023
Gracias por alojarse con nosotros. Nos alegra que su estancia haya sido placentera.

6/10 Okay

Erika

Stayed 1 night in Mar 2023
Response from HECTOR APONTE. on Apr 25, 2023
Muchas gracias por alojarse con nosotros sus comentarios son muy importantes para nosotros.