Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary, alberta

For the price, its worth it!!...

Posted Feb 8, 2015
This resort is a short distance to downtown Banff, its clean and comfortable.....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Second time, already planning the 3rd!

Posted Feb 7, 2015
This hotel is absolutely awesome! The rooms are large and comfortable (even their smallest room), and the staff are the most helpful that I've encountered in banff. They always are more than willing to give suggestions on a activities to do, and restaurants to eat at. They just have an awesome collection of staff! The shuttle into town is an awesome feature as well!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cambridge

Adequate accommodations

Posted Feb 1, 2015
Pros: Fire places
Cons: Soundproofing
Location: Five minute drive to downtown.
Well priced value. Nice wood burning fireplaces. Wood is overpriced ($7/bundle) and very dry so it burns very quickly. Rooms updated compared to outside of hotel but poorly soundproofed. The child above us ran non-stop from one end of the room to the next and we heard every step. A bit out of the town of Banff, takes about 5 mins to drive in.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ab

Feels like camping!

Posted Feb 1, 2015
What a cute little cabin we had ! Loved that we were able to have a fire in the room. Very clean place and a friendly staff. Only issue was noise carried from room to room. The family above us had kids running around which we didn't mind, but if we made a peep ( at 6 in the evening, not 2 am) the next door neighbours started banging at us. Other than the rude neighbors it was an overall good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very spacious and clean!

Posted Jan 26, 2015
This is our second time here and I highly recommend this hotel. Very spacious and clean. Also complete with amenities!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Everything you need for a great weekend!

Posted Jan 26, 2015
Pros: The food was excellent at the pub.
Cons: New couches they are dated
Location: Great for walkers, bikers, and being away from downtown.
Great, other than firewood hard to keep lit! Perfect for a ski weekend!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom AB

Nice

Posted Jan 19, 2015
Pros: A short cab ride and you're in the action. A short cab ride back and you can't hear the party animals on Banff Ave.
I'd stay at Banff Rocky Mountain Resort again no problem.
3 out of 5
by A verified travelerfrom Edmonton

There are better options.....

Posted Jan 6, 2015
Not difficult to please; however, this is a tired old hotel that is sorely in need of a major upgrade. At the very least, clean the glass on the fireplace. It is the little things that make the difference. Given the distance from the centre of Banff and condition of the rooms, suggest you book a hotel downtown if you have a choice. Forget the pub, it is more sterile than a high school cafeteria. Take a pass on this one.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon

Ski Holiday Condo

Posted Jan 4, 2015
Pros: It was quiet and i liked our own private entrance.
Cons: Check the heaters and recommend only 2 people maximum in condo.
Location: Always things to do in Banff. Shuttle to downtown is a great idea.
Room was a little dated but clean. Received room service daily. Condo was very small for family of 4. No room for luggage, boot bags, etc. Also room was cool despite our efforts with the thermostat. Staff were very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small but very cozy apartment with full kitchen.

Posted Dec 26, 2014
Great place for family who needs kitchen. Definitely will go with this hotel for next visit. Only thing is that the hotel is outside of downtown banff. Overall, it is a great place to stay.