Indoor spa tub

Reviews of Irwin's Mountain Inn

2.5 out of 5
Irwin's Mountain Inn
429 Banff Avenue, Banff, AB

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean, good facilities. Accessible to everything
Stayed 1 night in Apr 2024

10/10 Excellent

Achilles Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times. Clean, friendly and affordable. Always know what you are going to get.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Apr 2024

6/10 Okay

Jackie

Traveled with partner
Liked: Staff & service
Irwin’s is a basic hotel to stay. Few things which made this trip not great: - room was first down the hallway from the front desk and window right to the parking lot allowing a lot of foot traffic and vehicle noise - cooling unit wasn’t working well, so the room was hot and stuffy when we got back. Thankfully a fan was provided. But the window didn’t have a screen on it, so didn’t feel very comfortable leaving it open as we were on the main floor - checked the bedding when leaving (to make sure we didn’t leave anything) and found food crumbs under the mattress cover (my bad I guess for not checking it before using it?). - small black mould spots on the shower ceiling starting to form The one nice thing is we were allowed to park early in the parkade before check in. And downtown is not too far of a walk. Too bad about the room though considering I’ve stayed quite a few times over the years. But it did the job and gave us a pricy place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shannon, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Muhammad

Traveled with family
Liked: Amenities
Squishy parking space, Bathroom didn’t close properly, no conditioner in bathroom , noisy around late night as we could hear people screaming and loud in adjacent building rooms . Room didn’t have microwave. Beds were ok
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location in a great town. Breathtaking scenery all around. The hotel was absolutely fine, a bit dated and worn in places but perfectly clean, staff were excellent and nothing was too much bother. Would definitely reuse again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jodine, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here very much! The staff were very helpful and friendly and the room was nice and spacious and had a great view! When we were ready to explore Banff, everything we wanted was within a short walking distance!
Stayed 2 nights in Apr 2024

8/10 Good

zhiyuan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Stayed 1 night in Apr 2024

6/10 Okay

Sandy

Traveled with group
Liked: Staff & service
Decent hotel for the price
Stayed 1 night in Apr 2024

10/10 Excellent

kendra

Stayed 2 nights in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Hey
Stayed 1 night in Apr 2024

10/10 Excellent

Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location Excellent stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Schuyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, no-nonsense hotel that is run well and has great service. It was easy to stay here, and I would return if I come back to Banff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dashrath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Terry

Traveled with family
Liked: Staff & service, property conditions & facilities
Very affordable
Stayed 1 night in Mar 2024

8/10 Good

Milo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

John, FORT NELSON

Liked: Staff & service, amenities, property conditions & facilities
Had an enjoyable stay and will definitely stay there again
Stayed 4 nights in Feb 2024

4/10 Poor

Julia

Traveled with family
Liked: Cleanliness
We were given a room with guests already there. We were promptly given a second room. The walls are so thin you an hear anyone walking by. Our room was by the outdoor patio and guests were blasting music past midnight. We called the front desk several times before anyone picked up. I probably slept six hours that night. Had to keep the bathroom fan on all night to sleep at all.
Stayed 3 nights in Feb 2024

10/10 Excellent

John, FORT NELSON

Liked: Staff & service
My room is fine but hallway carpets are very worn
Stayed 1 night in Feb 2024

10/10 Excellent

Song

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好,停车方便,前台非常NICE
Stayed 2 nights in Feb 2024

8/10 Good

Mirna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice quiet place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nazak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good around just a little vinegar smell in the room
Stayed 1 night in Feb 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service
Thanks
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on main street. You can walk everywhere and there is a Roam bus stop right in front. Underground parking is nice. The room was clean, had what is needed and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rose Ann

4/10 Poor

Emily

Stayed 1 night in Jan 2024

10/10 Excellent

Purabi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamellah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Aryou

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay. Pop machine was out of water. And we wish there were slippers in the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Dec 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Troy on the front desk gave excellent service.
Stayed 3 nights in Dec 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Marcia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrei

Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Stayed 2 nights in Dec 2023

8/10 Good

Clint

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shrijata

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Dec 2023

6/10 Okay

Pavan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Ines

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Great staff. Rooms are very clean and enjoyable
Stayed 14 nights in Nov 2023

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk to everything in Banff. Very quiet room.
Stayed 2 nights in Dec 2023