8/10 Good
Stacy H.
Apr 23, 2024
Liked: Cleanliness
Mountain Retreat
First, let me say that the pictures do not really show how nice this house really is! It is a beautiful home perfect for that mountain getaway! We had a great time at our teacher retreat enjoying all of this space. The view is absolutely amazing! Getting there is a bit of an adventure (very narrow and winding roads and a very sharp turn on the road that leads to the home) as you are truly in the mountains away from it all, but the town of Black Mountain is not far. There was plenty of space inside and outside for all 17 of us to enjoy the porches and the hot tub was a plus! Kelley was great at responding to my emails if we had questions or any problems.
There were just a few issues, the icemaker was extremely slow and we did not have any ice after the first night and that was a bit of an issue with that many people staying so we had to purchase some ice when we went to town, for the rest of our stay (Kelley offered reimbursement for the ice purchased.) One of the bathrooms leaked through the ceiling over the steps which caused some slips, but no injuries (thank goodness) and we had to use some towels to soak that water up. Kelley was quick to responding to this situation and I'm sure it will be repaired for the next group! One of the bedrooms needed a bit more cleaning before our stay. Overall, the home is spacious and beautiful and our stay was just amazing! Definitely a gem! Kelley was great to work with for our needs and we would stay again!
Stacy H.
Stayed 3 nights in Apr 2024