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Reviews of Sandman Signature Calgary Downtown Hotel

4 out of 5
Sandman Signature Calgary Downtown Hotel
888 7th Ave SW, Calgary, AB

Reviews

8.2

Very Good

Rating 10 - Excellent. 894 out of 1846 reviews" "
Rating 8 - Good. 506 out of 1846 reviews" "
Rating 6 - Okay. 214 out of 1846 reviews" "
Rating 4 - Poor. 123 out of 1846 reviews" "
Rating 2 - Terrible. 109 out of 1846 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Megahan

Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Clean.
Stayed 2 nights in May 2024

10/10 Excellent

Helina

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area it’s convenient place and the hotel is quiet and give a good service!
Stayed 3 nights in May 2024
Response from Charlotte W. - General Manager on May 9, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Mikaela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Charlotte W. - General Manager on May 9, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. easy check in. Good location.
Stayed 2 nights in Apr 2024
Response from Charlotte W. - General Manager on May 8, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here when I Come to Calgary, such a prime spot downtown
Stayed 1 night in May 2024
Response from Charlotte W. - General Manager on May 8, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was wonderful and the front desk staff very helpful. Paper cups gave the quality a little cheap feel but that was it Sadly the service at the attached restaurant Moxies was a huge letdown but nothing to do with the hotel at all.
Stayed 4 nights in May 2024
Response from Charlotte W - General Manager on May 6, 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to have a look at to further elevate our guest’s experience. We hope to welcome you back soon!

10/10 Excellent

TOMASZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Apr 2024
Response from Charlotte W - General Manager on May 6, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
A good experience so far.
Stayed 1 night in May 2024
Response from Charlotte W. - General Manager on May 8, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Amanda

The hotel was good for the price. Loud streets - bring earplugs
Stayed 1 night in May 2024
Response from Charlotte W. - General Manager on May 5, 2024
Hello Amanda, We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Mae-Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleaset stay
Stayed 3 nights in Apr 2024
Response from Charlotte W. - General Manager on May 5, 2024
Hello Mae-Lynn, We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Heather

Business traveler
Liked: Cleanliness, staff & service
The rooms were very nice. The downtown location and parking were convenient for the meetings we needed to attend. The price point was far better than other downtown hotels. The hotel pool was not in operation when we stayed. We had two rooms and the TV did not work in one (called the front desk but they were unable to fix the problem). It took a long, long, long time for the water in the shower to get warm…just had to be very patient. The fire alarm went off at midnight and the entire hotel had to be evacuated, not all that fun when you’re staying on the 22nd floor. We weren’t outside too long before the fire department cleared us to return inside. There was no fire. I would stay again!
Stayed 1 night in Apr 2024
Response from Charlotte W. - General Manager on May 5, 2024
Hello Heather, Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to take a look at to further elevate our guest’s experience. We hope to welcome you back soon!

4/10 Poor

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The HVAC unit was very loud
Stayed 2 nights in May 2024
Response from Mayank Bhargava - General Manager on May 5, 2024
Hello Colin, we sincerely apologize for the inconvenience due to HVAC in your room. We will address your concern to ensure a better guest experience in future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Charlotte W. - General Manager on May 5, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t here long but it was much nicer than I would have expected.
Response from Mayank Bhargava - General Manager on May 4, 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier hotel for a good fee
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on May 4, 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on May 4, 2024
Hello Shane, Thank you for the positive feedback. We hope to welcome you again.

10/10 Excellent

Nicole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Apr 2024
Response from Mayank B. - General Manager on May 1, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Hilna

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on May 4, 2024
Hello Hilna, Thank you for the positive feedback. We hope to welcome you again.

10/10 Excellent

Pacifique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 30, 2024
I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.

8/10 Good

Jenna

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Mayank B. - General Manager on May 1, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Deeva

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfy! I like being able to regulate the temperature of the room, as well as the having the option to opt out of daily room cleaning if it's not necessary
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 30, 2024
Hello Deeva, We’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!

10/10 Excellent

Shiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 30, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 30, 2024
Hello Shannon, Thank you for taking the time to review your recent stay. It appears as though your experience with us could have been could have been more memorable and would love the opportunity to discuss this further. If you have a few minutes to mention some things we need to have a look on, please contact the hotel directly. We will really appreciate your help to improve our guest's experience further. Thank you.

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 30, 2024
Hi Christian, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 30, 2024
Hello Susan, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 Good

Marieke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that checked us in was super friendly. The girl that did our parking pass messed up, but it was solved quickly. Our room wasnt cleaned the second day, nor did we get a new towel. There is no fan is the bathroom, which is very odd. Its convenient that it is right downtown.
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 28, 2024
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for letting us know some things we need to have a look on to further elevate guest experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 26, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, the property is lovely, the team members are kind and helpful. It is in a good location, parking is decently priced. Would recommend.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 26, 2024
I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.

10/10 Excellent

Prabh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 26, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again. Sandra from Coutts
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 28, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Kara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 24, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Was very impressed with this hotel.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hi Amanda, Thank you for taking the time to share your great experience. We hope to welcome you again.

10/10 Excellent

Gurpreet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is very awsome..easy to roam around downtown as free zone transport is availiable.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hello Gurpreet, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Jodi

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hello Jodi, Thank you for the excellent review. We hope to welcome you back.

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good location, clean, staff was nice :) the problem was the McDonald’s and circle k across the street.. after dark I wouldn’t recommend hanging around there
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 22, 2024
Hello Diana, Thank you for taking the time to share your positive experience with us. We apologize for any inconvenience caused due to surroundings of the hotel. We hope to welcome you again.

10/10 Excellent

Erinn

Stayed 2 nights in Apr 2024

8/10 Good

Anne Marie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hello Anne, Thank you for the positive feedback. We hope to welcome you again.

2/10 Terrible

Venus

Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 29, 2024
Hello Venus, It was a pleasure speaking with you. Thank you for letting me know that you accidently put this review for our location. We look forward to welcoming you again.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
The young lady that checked us in made the entire stay!! So very friendly!!!!!!!
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the restaurant inside, I liked the timmies across the hotel I liked the circle K store. I noticed the mall was a 15 min walk and if i stayed another day I would of explored more. Such a great stay.
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Dear Valued Guest, we’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!

8/10 Good

Goliana

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
There was renovations going on. I like the location of this hotel you can go walking anywhere.
Stayed 1 night in Jan 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for the positive feedback. We hope to welcome you again.

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the space in the family room we stayed in
Stayed 5 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Jeff, Taber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location when you wanna be downtown Calgary. very Accommodating and knowledgeable staff
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for leaving this review. We're so happy that staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!

10/10 Excellent

Chris

Stayed 1 night in Apr 2024
Response from Mayank B. - General Manager on Apr 29, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is really cooperative and very helpful. Very good place to stay in.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 24, 2024
I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.

8/10 Good

Zane

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to shops and SAIT
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for the positive feedback, Zane. We hope to welcome you again.

10/10 Excellent

Millennium Dejen

Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

6/10 Okay

Ivy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Ivy, Thank you for taking the time to share your feedback with us. We appreciate it and hope to welcome you again.

10/10 Excellent

Kirsten, Fort St. John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a hotel by myself staff were very friendly, professional, and informative:) highly recommend:)
Stayed 3 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Kristen, Thank you for appreciating our staff. We are pleased to see you enjoyed your stay. Hope to welcome you again.

10/10 Excellent

Geetansh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Geetansh, Thank you for taking the time to provide a positive feedback. We hope to welcome you again.