Apreciada Andrea Issanagui,Le agradecemos sinceramente por su positiva valoración. Nos llena de alegría saber que cumplimos con sus expectativas y que los aspectos que valora fueron de su agrado durante su estancia. Esperamos sinceramente que regrese pronto para disfrutar nuevamente de nuestro servicio y hospitalidad.Cordialmente, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Shanelle,Thank you so much for taking the time to write a review. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Juan Diego,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. We regret to read that despite our best efforts and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Your review will be passed on to the departments in charge.Best Regards,Hotel Riu Palace KukulkánOnline Reputation Manager

Dear Dmitriy,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Mackenzie,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Sherry,Thank you for taking the time to write a great review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Rita Janine, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Palace Kukulkan.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Palace KukulkanOnline Reputation Manager

Dear Lorena,we appreciate you taking the time to share your great review here!We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Amir,Thank you very much for choosing us and for sharing your review about your last stay.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Orlando,Thank you for your great review.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Gloria,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Kukulkan! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Desarae,Thank you so much for your outstanding review!It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Angela,We enjoyed reading your review.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Kimberly,Thank you for taking the time out to leave a review! We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Olga,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay.We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Toby,Thank you so much for your words.We sincerely apologize for falling short of meeting your expectations.We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Chidiebere,Thank you so much for the wonderful rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Sue,We appreciate this feedback! It is wonderful to know that you enjoyed your stay with us so much!We are looking forward to hosting you again soon.Greetings,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Marcin,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects.We hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Sediqa,Thank you very much for choosing us and for sharing your review about your last stay.We are very happy to hear that we were able to provide you with a comfortable experience.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Hsin Jung,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel! However, we are sorry you were not entirely satisfied with the food choices as we give great importance to meet all guests expectations.We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Palace KukulkanOnline Reputation Manager

Dear Pavlo,It is wonderful to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Palace KukulkanOnline Reputation Manager