Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel close to city centre

Posted Apr 20, 2015
Pros: Everything
Had a fabulous room with two full wall windows with wonderful view, perfect!
5 out of 5
Recommended
for Couples
by A verified traveler

Location, room, staff all superb

Posted Apr 9, 2015
Pros: As we booked in advance it was excellent value for money. Location gives quick and easy access to Cardiff Centre.
From the warm and efficient check in to the standard of the room, I was impressed all round. Great bathroom with separate shower and generous size bath. Very comfortable firm bed. We had an 11th floor room and the view is spectacular, if not slightly dizzying. Didn't use the restaurant as we had reservations elsewhere so can't comment on this area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel central

Posted Mar 23, 2015
Nice central hotel, good pool, large light room. Excellent value for money.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom gwent

Will definitely return. Fab hotel

Posted Mar 23, 2015
night with a friend, lovely hotel and very pleasant staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cambridge

Excellent hotel close to the city centre

Posted Mar 7, 2015
Pros: Large bedrooms, easy car parking.
Cons: Using double bed mattresses.
I hadn't stayed at the Holland House for a while. It's a converted office but don't let that put you off. There is, however, a great deal of glass in the room. The windows are pretty much floor-to-ceiling and whilst that results in a nice, bright room, it does also mean that the rooms tend to get quite chilly quite quickly once it gets dark. There are curtains and these do the job, which is just as well since the heating was a little slow to respond, Overall, the rooms are excellent. Very spacious and with good facilities. The walk-in shower in the bathroom was particularly welcome. My only real gripe was that two single beds had been pushed together to make up my 'double' bed. The rim of both mattresses then dug in to me whenever I moved. Very unpleasant and, one would think, totally avoidable. A double mattress is surely not too much to ask for or at least a double mattress topper to alleviate the problem. I would certainly recommend the Holland House. They just need to sort out a few minor points.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MK

Great location in Cardiff City Centre

Posted Feb 28, 2015
Pros: Staff were friendly, great location. Room renovated, Delicious breakfast and great choices!
Free upgrade given on arrival and very helpful staff. 5 min walk into the centre. Lovely refurbished room with great views!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Posted Feb 24, 2015
Pros: Great location and excellent facilities will make me come back again.
Cons: Shower gel/shampoo that can be used more than once.
Location: 2 minutes from the heart of the town centre and nearest train station, great spa and gym facilities and delicious food.
Great view and immaculate room, easy to use and find facilities with welcoming and informative staff. Car Park on site that is secure and fantastic breakfast and food service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great service

Posted Feb 17, 2015
Pros: Great diplomacy to make the best outcome of a mistake. Clean, comfortable, and reasonably priced.
Location: Ideal for visitors to the University. Only a short walk away.
Booking for a twin room wasn't available when we arrived. The lady on reception handled everything really well and transferred us to a superior room for the night. Really comfortable beds, good night's sleep and excellent breakfast. Only sorry we didn't have time to try out the spa facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fair room for fair price

Posted Jan 31, 2015
Good, except seat in shower wouldn't stay folded up and was held together with tape.
4 out of 5
Recommended
for Personal Event
by lizfrom Bristol

Pretty good

Posted Jan 9, 2015 on Hotels.com
All good, except the pool was freezing!