Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom south Wales UK

Good quality City hotel

Posted May 5, 2015
Pros: Clean, fresh and well maintained.
Cons: Sound proofing front windows
Location: Cardiff is a beautiful city with lots to do/visit.
Very pleased with stay. Restaurant is delicious. My only reservation is if you stay at the front of the building, you are opposite 4 night clubs. It was extremely noisy until 3-4am sadly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Llanelli

Posted May 5, 2015
Pros: Loved the pool. Large swimming pool. Central location. Friendly staff and breakfast
Location: Easy walking distance to shopping centre and Motor point arena. Cardiff Castle and Rugby stadium close by.
Central location.Close to shopping centre and pubs etc. Hotel staff were friendly and helpful. I had a six year old child with me and all were kind to her. The pool is really good and spent a lot of time there enjoyed swimming and the changing rooms were clean and had all you need, towels, shampoo, showers, hair dryers etc. Breakfast was great and plenty of choice of food and drinks. It was help yourself and pancakes and hot chocolate for six year old were a hit. I would happily to return to the Park Plaza on looking for a hotel in Cardiff for shopping, shows and night life
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2015
Nice hotel, with friendly helpful staff. The room was very pleasant with a view of the park, albeit through the trees. Room was a good size and very clean as was the bathroom.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent hotel close to city centre

Posted Apr 11, 2015
Pros: The central location of the hotel meant we could walk all around central Cardiff including Cardiff Castle and the shopping centre.
Cons: Car parking is excessive the hotel needs to get a bigger discount from NCP.
Location: Go to Cardiff Castle. Take a city tour using the bus near the entrance of the castle. There are plenty of restaurants near the hotel.
It is my first family holiday trip to Cardiff and I can say I was probably one of the best hotels I have stayed in. We usually go abroad every year and so have had experience of many hotels around the world and the Park Plaza Cardiff is up there with the best. The room was large and spacious with good size beds and a large bathroom. The front of the hotel faces the main street and there are some late night pubs which did disturb our sleep but the hotel was very good in moving us to the back of the hotel. The pool is excellent and our family went there most days of our stay. We did not use the gym but from what I saw it had most of the equipment you would expect from a gym. The location of the hotel is excellent so I did not use the car for the 3 days we were in Cardiff. The only problem is the that you have to park the car in an NCP car park and I paid £48 for 3 days with a hotel discount. The staff in the hotel are excellent, I had issues with noise and I had no problem is changing rooms. The restaurant staff and brilliant and friendly, my son loved the pan cake machine for breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom johannesburg

Nice, clean, spacious and conveniently located

Posted Apr 7, 2015
Nice, clean, spacious and conveniently located hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Wonderful hotel

Posted Apr 3, 2015
Wonderful hotel, quality fittings in a large room and a great bar for the evening.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford

Close to National Museum

Posted Mar 26, 2015
Pros: Expedia gave us a good deal and the room turned out to be larger than expected, The bathroom was also a reasonable size with bath & shower.
We chose this hotel as it was a few minutes walk from the National Museum. The restaurant manager warned us that the restaurant had large bookings for the evening so service would be slow, but we went ahead regardless and there were no delays as far as we were concerned. My husband was impressed with the wine list.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Good

Posted Mar 2, 2015
Excellent bed, freshly prepared breakfast was very
5 out of 5
Recommended
for Couples
by brianfrom exmouth

Quality

Posted Feb 20, 2015 on Hotels.com
Stayed at the front of the hotel on a Saturday night. Little noisey with the bars and clubs opposite but not a problem unless you are a very light sleeper. The gym facilitys are very good though very little choice of channels on the T.V's on the CV equipment.Cant comment on the food as didnt eat at the hotel.Parking is opposite the hotelin NCP.Nothing on web site to advise this. Make sure you get the hotel to validate your parking ticket for a discount
4 out of 5
Recommended
for Business Travelers
by Charlottefrom London

Charlotte Perez Stay in Cardiff

Posted Feb 17, 2015 on Hotels.com
The hotel stay was great. Thank you, my business trip was very pleasant. The only very bad impression I got was from the SPA facilities. I had a massage there and it was a very unpleasant experience. The rest was wonderful and I will definitely come back next time. THANK YOU!