Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
70% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

Promised a bit more than it actually delivered

Posted Apr 5, 2015
Pros: The food in the restaurant was ok and the service was fairly efficient.
Cons: Fix the lighting in the rooms so that you can actually read, as well as shave/apply makeup. Put in wifi throughout the property.
Location: Not too far from Ayala Center, about 20 minutes, but the hotel has to call you a taxi, and the trip consequently costs almost a hundred pesos.
When I checked out the blurbs and the pics on the internet I got the distinct impression, for a hotel that markets itself as a three star facility, that it was a really nice place, modern etc. I was somewhat underwhelmed when I got there. The hotel gave the distinct impression of having seen better days and appeared a bit rundown. The room, while spacious enough, was inadequately lit. There is no light over the mirror in the bathroom so shaving was out of the question and I imagine women would find it difficult to apply make-up using it. The air conditioning unit was noisy and kept me awake all night, despite being on the "low cool" setting. There's a large pane of glass where a window that could open should have been and there was also no drapes in front of it. There was, instead, two long sheets of....tapestry, I suppose one could call them, secured at the top by strips of velcro, so it was a case of yanking them down or leaving them in place. Yanking them didn't seem like an option so I left them in place. Wifi is only available in the lobby and dining rooms and none in the rooms. There's no wired internet access in the rooms, either.
3 out of 5
by A verified traveler

Posted Mar 31, 2015
部屋はいい感じでしたが、朝食がBuffeと書いてあったのに、大人分のみの朝食でバイキング形式ではありませんでした。
3 out of 5
Recommended
for Couples
by A verified traveler

Please make improvements

Posted Mar 4, 2015 on Hotels
This is a hotel under construction and needs significant repairs. Although the hotel advertises wifi the wifi was not available. The breakfast was pedestrian at best and overall the is room for significant improvement at this hotel.
5 out of 5
Recommended
for Families
by Hyeon from South korea

Nice hotel

Posted Feb 9, 2015 on Hotels
Good location and kind service Good to stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

Staff that make you feel happy inside

Posted Jan 28, 2015
I stayed at this hotel on two occasions for a holiday with friends over the last month, spending a total of 7 nights here. The staff were incredibly accommodating and they went above and beyond with several of the requests we made. I feel that we were quite demanding customers at times (we stayed as a group of five young people) but the front desk, hotel manager and kitchen staff fulfilled every single one of them with a huge smile. I even lost a mobile phone at a bar in Cebu and the front desk staff helped me by repeatedly trying to call the bar for me until they made contact to see if it had been handed in. We thought the room service was excellent and the menu prices were good too. The only constructive feedback we would like to give is directed not at the staff but rather at the owners of the hotel. We felt that for the current price, the furnishing of the rooms and particularly the bathrooms need some attention. I think the hotel owners really need to spend some money on some large scale upgrades which are overdue - otherwise they should drop the room rates.
3 out of 5
Recommended
for Couples
by Jan Arvid from Norway

Hotel rewiew

Posted Jan 25, 2015 on Hotels
Hotell is average +, staff very friendly and helpfull, Location is god, rom very clean, if u stay for a short time in cebu its a ok choice, but nothing Else, cause the food is terrible, and the Hotel looks old and a bit worn out, and u pay to much given what u Get, i rate this Hotel 3,5 out of 6 :)
2 out of 5
by A verified traveler from Vancouver

You get what you pay for ( not always )

Posted Jan 24, 2015
Pros: The room was fairly comfortable.
Cons: The cleanliness,
Location: The location was OK , lots of jeep busses to go to the malls and the taxis are easy to get.
Not as advertised, the bar was closed, the gym and the fifties coffee shop also close and the pool was ditty.
2 out of 5
by A verified traveler from Abu Dhabi via Texas USA

Great Service, Not quite up to par in other areas

Posted Jan 21, 2015
Pros: The loud music. I thought it was a great touch for those of us coming to celebrate Sinulog. The female staff. Pleasant, friendly. The security
Cons: Flat screen TV The cooking the shuttle fee the training of the staff
Location: a tad remote.Everything can be reached within 10 minutes via jeepney, they aren't safe & they stink but fun to ride on & cheap, taxis are hard to find
The ladies who worked there were friendly, of course. However, they were inexpereined and slow. For instance at the restaurant, getting a bill for something simple like a can of juice took over a minute. Checking in was a hassle. They couldn't look me up by my name, I had to go in my phone and email them my expedia it itinerary. Why? The food looked ok. Every morning at the free breakfast buffet there were eggshells in the eggs. Every. Morning. I know it was free,., but come on. The airport shuttle wasn't free. Which is ridiculous. You do not charge people who stay at your hotel to get a ride to the airport after checking out. 1200 PHP and a taxi is only 300. Not only did they charge more, but four times the amount of a taxi. Box t.v.s. its 2015.... box t.v.s shouldn't even exist anymore. Come on. The ad boasted wifi, but it only worked in the lobby!
4 out of 5
Recommended
for Families
by dean from S. Korea

Penthouse (Breath Taking)

Posted Jan 4, 2015 on Hotels
I booked this hotel last minute because I lost my reservation due to weather. Somehow by mistake I booked a deluxe room instead of presidential suite and was very disappointed on both rooms; pictures can be very deceiving. Honestly, the only room worth staying in this hotel is the penthouse in which I did in the end, the room was breath taking. It was not very expensive and you get more than what you ask for; I was very surprised and lived like a king, very luxurious and antique. The service was great but at times they were little slow, but overall they were very kind and helpful. I was little disappointed in the area but the hotel is safe and secured. Swimming pool is very tiny is more for relaxation. I would only come back for the penthouse only.
2 out of 5
by nakada from 日本 千葉

早く、全面改装を!!

Posted Jun 29, 2014
Pros: スタッフのフレンドリーさくらいです。
Cons: エクスぺディアでのおすすめは、信じられませんでした・・・一度、そちらのスタッフもいかれてみては?? 航空券との組合わせで、御社に利益は出るのでしょうが、とても薦められるレベルではありませんよ!!
トイレ・風呂、水回りが最悪です。最初に案内された部屋は、塗料くさくて変えてもらいました。 最初は、バスタブなし・・・二回目は、バスタブありましたが・・そちらこちら、錆びたらけで水圧も最低でした。