Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
2.1 Room cleanliness
1.8 Service & staff
2.0 Room comfort
1.7 Hotel condition
They paid and stayed.
by A verified travelerfrom Lake Tahoe Nv
filthy roomsPosted Dec 22, 2014
I wouldn't recommend this place to anyone, it was very dirty, big stains on carpet, towels, couch, basically everything was not acceptable.
for Familiesby ronfrom Pinole ca
The worst stayed for 2014.Posted Dec 9, 2014 on Hotels.com
It was terrible! I made the reservation received it in my email, at the hotel they didn't have any information on my reservation and told me to get a room tonight you have to pay for it up front. The place was dirty and smelled.
by A verified travelerfrom stockton ca
if i had to stay there again i would not .Posted Nov 6, 2014
Pros: close to the freeway
Cons: clean clean. make sure plumbing is working.
Location: there are thing to do in richmond near the hotels
my experience was good but the room was not clean.the carpet was dirty the zink was stopped up.
by A verified traveler
Posted Nov 3, 2014
First they charged me extra for having another be chicle which is understandable, but I asked for top floor and they charged me 10 dollars extra. The worst part was having some guy come into our hotel and say he worked there and was just checking on things. He didn't actually work there.
for Getaway With Friendsby honeyfrom Sacramento
Absolute garbagePosted Nov 3, 2014 on Hotels.com
This hotel is complete garbage. The hotel manager should be fired; I couldn't understand a single word she was saying. The room had stained carpets, writing on the wall, and no pillow sheets. Never go to this hotel.
for Couplesby Dougfrom Portland
TerriblePosted Oct 24, 2014 on Hotels.com
I didn't stay there. My girlfriend and I booked it knowing we wouldn't be spending a lot of time in the room. We do this a lot and don't mind when a hotel isn't top notch. And like I said, we didn't stay there. Place was filthy and smelled awful. There was dirt in the lobby and it was a disaster. Completely falling apart. We walked in and told them we wanted to cancel our reservation. They asked why and kept pushing us. Finally after I got stern (which I never do) they let me cancel. This place should be an hourly rate motel.
by A verified travelerfrom Fl
Only hotel with avalibiltiyPosted Oct 17, 2014
Horrible ... Stinky Outside of building needed spray washed.
for Everyoneby A verified travelerfrom Las Vegas, NV
Nice staff but the wait at the lobby was bad.Posted Oct 17, 2014
The staff was nice and helpful but when I was ready to do my check in they told me that I need to call Expedia to let them know I was in the hotel and ask them to fax my info to them. Long story short, I waited like 40 minutes in total to get my room. Beds were good. It's a good hotel for one night stay, but I little expensive for what you get.
by A verified travelerfrom Richmond California
Hotel in industrial area dry dock areaPosted Oct 16, 2014
when I arrived at the hotel to check in the staff at the counter said that I did not have a reservation even after I have my confirmation number from Expediato the staff she insisted that I didn't have a reservation so I had to call Expedia Expedia had to call the hotel and fax them the information after that she gave me a key to a room that was already occupied had to go back to the counter Taylor I feel it was over price for a the condition that the hotel was in the service I wasn't pleased at all
for Couplesby A verified traveler
Posted Oct 14, 2014 on Hotels.com