Ratings based on 226 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
1.8 Service & staff
2.0 Room comfort
1.7 Hotel condition
They paid and stayed.
by A verified traveler from Colorado
This is the worst hotel I've ever stayed at!Posted Jun 19, 2015
The room conditions are horrible. Everything is dirty and falling apart but that's not the worst part, the staff is the rudest bunch of people I've ever met. No customer service at all. Of the 12 staff members we came into contact with, only one was nice. The property manager is the worst one. Do not stay in this hotel!
by A verified traveler from Richmond, CA
Absolutely horrible!!Posted Jun 18, 2015
The room was not what we booked on expedia and the lady working at the front didn't care. It reeked of THICK smoke even though it was non smoking. The window was broken and the room next to us had a completely broken into window. The mini fridge was so foul we regretted opening it! ! Covered in disguising mold and dried on food! !!!! We didn't even sleep in the sheets out was horrific! !!!!
by A verified traveler
All around BADPosted Jun 1, 2015
I don't even know what to say.. Everything was bad bad bad. I woke up & my socks were mysteriously damp to top it off.. I thought I was going to catch something my whole stay. Didn't even want my belongings on the floor!!!
for Couplesby håkan from Vittsjö
Hemskt !!!Posted Mar 2, 2015 on Hotels
Detta var det värsta hotellet ja någonsin bott på ! Åk inte hit !!!
for Familiesby A verified traveler
filthy!Posted Feb 22, 2015 on Hotels
This was the worse place I had ever stayed it is in a very bad high crime neighborhood and was filthy I hate that my kids had to stay in such a filthy place
for Familiesby Patrik from Sacramento
Less then goodPosted Feb 19, 2015 on Hotels
Was desperate to find a hotel room since everything in whole bay area was full. Read the reviews but was hoping they were wrong. Unfortunately they were not. Parody at check in, and mouse running around in the breakfast buffet to mention some. Would seriously consider staying under a bridge next time if can not find any other place.
for Couplesby FRANK
Posted Feb 18, 2015 on Hotels
for Couplesby A verified traveler
WORST VALENTINES DAY SUITE EVER!!Posted Feb 17, 2015 on Hotels
HORRIFIC!!Save your money and do not stay here. Overbooked and the front desk was refunding rooms and putting people in rooms that were occupied with guests! We did receive a room after a 2 hour wait and the room was disgusting! Carpets we're stained and smelled and the wallpaper was peeled halfway down the walls and the pool was closed for maintenance but it looks like it will never be fixed. No smoking signs however it smelled of old ash trays. Parking lot was full and the lobby had guests out onto the sidewalk to get a refund!!
by A verified traveler from Lake Tahoe Nv
filthy roomsPosted Dec 22, 2014
I wouldn't recommend this place to anyone, it was very dirty, big stains on carpet, towels, couch, basically everything was not acceptable.
for Familiesby ron from Pinole ca
The worst stayed for 2014.Posted Dec 9, 2014 on Hotels
It was terrible! I made the reservation received it in my email, at the hotel they didn't have any information on my reservation and told me to get a room tonight you have to pay for it up front. The place was dirty and smelled.