Reception

Reviews of hu I Pini village

hu I Pini village
Viale delle Sassete, 28, Fiano Romano, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 110 reviews" "
Rating 8 - Good. 42 out of 110 reviews" "
Rating 6 - Okay. 24 out of 110 reviews" "
Rating 4 - Poor. 4 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Friendly staff, very welcoming. Spacious bungalows with large terrace
Stayed 1 night in Sep 2019
Response from Moreno Mari, Direttore I Pini Family Park on Sep 20, 2019
Thank you.

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family vacation with small kids
Great place for kids. lots of activities, and the entertainment team kept everybody busy. The pool area is great! Rooms are equipped and pleasant. Our room had no TV and also Wifi is available only in the public areas (Reception, Pool, Restaurant etc.), for us it was good, and kids were swimming, playing soccer and just with each other - like old times :-)
Stayed 7 nights in Aug 2019
Response from Moreno Mari, Direttore I Pini Family Park on Aug 19, 2019
Thankl you very much for the nice review.

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2019
Response from Moreno Mari, Direttore I Pini Family Park on Jul 27, 2019
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised. We had a big mobilehome on a nice campsite.
Stayed 3 nights in May 2019
Response from sc on May 17, 2019
Thank You!

8/10 Good

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay is great
Interesting and ease of check in and also love the place. Good for family
Stayed 1 night in Jun 2017
Response from Moreno on Jun 10, 2017
kind Azmi Thanks for the nice review. Best regards. Moreno Mari Director I Pini Family park

10/10 Excellent

Rich, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed Family Park
Excellent small park. Child friendly pool allowing adults to relax or join in. Deeper pool also available. Superb little restaurant on site, reasonably priced. Staff were friendly and helpful and the entertainment team, which was not part of our reason for visiting, were infectious with their enthusiasm but not intrusive. We booked transfers to and from the airport with the park via email which was easy, and also coach transfers into Rome on two days which worked well. Accommodation was simple, clean and adequate (booked via Expedia) Highly recommended for a relaxed family holiday.
Response from Moreno Mari, General Manager I Pini Family Park on Sep 5, 2015
Dear Rich, Thanks for the nice review, your satisfaction is our greatest reward. Best regards Moreno Mari, General Manager I Pini Family Park

8/10 Good

Patrizia, Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
We'll come back soon!
We were in a bungalow for two. It's an essential accommodation with no kitchen but clean and with air conditioning. The village offers an half board with a really good price and the restaurant is quite good. Maybe change more often the menu for the HB will be appreciated from customers. The service and the staff were awesome! It's a village for family and the animation is just for them but anyway we had a great time!
Dear Patrizia, Thanks for the nice review, We wait you here for the next holiday. Best regards. Mari Moreno, Director Family Park I Pini

4/10 Poor

simy, cambridge uk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Really uncomfortable,dirty and cold!!full of spiders in our bedrooms ,dirty fridge, cold water, no light bulb in the bedroom and. Dirty cupboard and wardrobes. Not recommended.
Response from Moreno Mari, General Manager I Pini Family Park on Sep 5, 2015
The situation shown is completely different from our standard,I hope you has reported everything to us, If the complaints reported were real we would immediately changed the room with my personal apology, but we did not find any indication with a lots of problems like this(never in the season).

8/10 Good

katie, London

Liked: Cleanliness, staff & service, room comfort
a nice family place
I spent time from 03/09 - 11/09 2014 and I could feel that was the end of the season. The place is ideal for families with small children, great swimming pool and entertainment for kids but not much for adults. the chalet was very nice and clean and in the shade. beware lots of mosquitoes The shop at the site was appalling, almost empty, even if it was September and lots of people staying, they weren't bother to restock, not even bread, milk and eggs. Luckily there was a free shuttle bus from the camp to the village and there was very cheap MD shop within 10 minutes walk. On the web page it says every half and hour but it was only few hours in the morning and evening, so I had to plan when to go to the town even just to buy the milk. I think during the season all these services are better. The shuttle bus to Rome was excellent, worth money as using public transport is a nightmare. Don't rely on the time table, the buses arrive whenever it suits the driver. I arrived late, didn't have a clue where to get off, the bus driver was very rude but people on the bus and in the town very friendly and helpful. The place was nice as I wanted to combine being by the pool and a visit to Rome in one week holiday, it was little bit further from Rome that I thought in the first place but in overall I had a very relaxing holiday and enjoyed my stay there. The staff in the camp were so friendly and helpful with everything, they made my stay enjoyable.

6/10 Okay

ab dab, rome

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great pool for kids.helpful staff .
Good for kids plenty for them to do.staff v.friendly and good location. .close to rome centre but it wasnt the most clean or comfortable places to stay. .the shop on site was poorly stocked and v. Over priced.the restaurant food was not great and also expensive. ..but overall it was enjoyable and appealing for smaller kids..

8/10 Good

Gillian, Yorkshire

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay with younger children.
We stayed for 12 days, with two teenage girls, we enjoyed the experience, it wouldn't be a place for teens who wanted to go clubbing as is quite remote. We went on the trips to Pompeii and Rome by night and took the shuttle into Rome twice. We didn't have a car, we found it difficult to get to other places without one, so hired one in the end. It sounded a good deal but there was only a 200 kilometre per day limit which isn't much. The entertainment staff work very hard and the receptionists are very helpful. A friendly place to stay with entertainment provided. The shop on the site was ok. There is a free bus to the local town that runs a few times per day for a bigger shop or a change of scenery.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medium Sized Park
Good entertainment for the kids and games for adults too. Excellent lagoon pool and slide. Second pool suitable for 8 years who can stand up with their head above water. Adults can swim in this pool. Third small shallow kiddies pool. The direct bus to Rome was handy but could have left earlier in the morning.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff good value
Great reception staff. Bungalow generally clean and well equipped. Used site as staging area for trip to Rome so can't speak as to the amenities. WIFI free but mostly unavailable

6/10 Okay

roksana, uk

Liked: Staff & service
Disliked: Cleanliness
nice hollydays
nice loots of atractions , mu child loved the swimming pool and fun with camping crew every evning children had party and play some games with the crew really nice ,resturant was nice and cheap ,internet not possible only in restourant .really nice place just one thing in my mobile home had to clean it my self before going in as the ware nets and small spiders and dust like there ware no one in for some time other then that greet , just what i was expecting from camping

10/10 Excellent

kellys, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to see rome
Nice to go back and relax after a busy day in Rome

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Family and young people place
If you book a bungalow for one or two persons be prepared to actually share one trailer home with a devider, which means not only can you hear every word spoken you also feel every step taken.

6/10 Okay

Emanuela, Australia - TAS - Regional TAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Service: Grouchy ; Cleanliness: Dirty, Lacking; Services only happen if there are enough people interested. That 10.30 bus into Rome? Be prepared to make other arrangements.

10/10 Excellent

Theresa, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family park!
For kids and families this park is the right size . It's fun friendly and the pools are fabulous. We look forward to a return!!

8/10 Good

D.E., New York

Liked: Room comfort
Family Vacation to Italy
The cabin was very cute and nicely outfitted. However, towels were only provided once and we were told that we had to pay if we wanted fresh towels. We reused our towels for 4 days then had to pay to wash them, which was very expensive. Someone opened our dryer while it was in use so we had to hang them. We had no towels the next day because of this. The cabin was never cleaned by staff, but we had a broom and mop. If you are looking for a hotel, this is not for you. Also, the shuttle to Rome is not guaranteed. When we arrived we tried to buy tickets and they said the bus was full. Fortunately, there were enough people who wanted the shuttle so another bus was provided. You can not count on this however, as there is a 13 person minimum for the bus. It is one hour to Rome and the bus is very old and questionable. The driver was excellent, though, which made us feel better. The pool water was a bit sticky and probably should have been checked for chemical conditions more often (we have our own pool at home so we are very aware of this). The animators were wonderful and they really made our stay enjoyable, especially Stefano and Gaetano. They were fun and full of energy. The restaurant had nice choices but the prices were high for the portion sizes and quality of food. We would come back to I Pini with the knowledge we gained this first trip. Bring your own food, grill, towels and toilet paper.

6/10 Okay

GG, United Kingdom

Disliked: Room comfort
cheap but far away from Rome
If your main destination is in Rome, you need to think twice before booking the hotel. It is absolutely value for money, however, you need to consider other issues. From Rome Central Station, you need to spend 15 mins for metro + 40 mins for train + 13 mins for hotel shuttle bus before u can reach the hotel, adding to the half an hour waiting time. Or, you can spend 10 mins for metro + 40 mins public bus + 5 mins for hotel shuttle. Do make sure which stop you need to get off, as it is not an easy job. If you want to reach Rome early in the morning or late in the evening, you need to pay 10 euros for shuttle bus to reach the public transport. The hotel itself is really cheap I have to say.

10/10 Excellent

Woolaco, Hertfordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great campsite for a family ; lots to see and do
This campsite is very child friendly and in a lovely rural location about an hours drive from Fiuncimo airport. It has a super childrens pool for under 10s and the play leaders were excellent. The campsite restaurant is very good and great value. The Giotto cabin was comfortable. You can get the bus organised by the site into Rome and they run a shuttle bus into the village of Fiano Romano. We hired a car and drove to the ruins at Ostia (55mins) and the mediaeval town Calcata (30mins).

8/10 Good

Reuben, New Mexico, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Relaxing
My hosts was awesome!. Very Helpful and pleasant, Expedia did an excellent job vetting. I would certainly have no problems recommending this location.

8/10 Good

Nev, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
very good option for the price
we stayed in a small caravan-like shelter (bungalow). it had a bed, a fridge and a WC with hot water. it was great for us (a couple). the weather was wet so we did not use the pool. the wifi was not great (like in much of Italy). the price was right. the shuttle to Roma is the way to go. easy but takes time. all in all we were very happy to have stayed here and not had to drive into and around Roma. Restaurant and market were good. staff is great.

10/10 Excellent

Candace, Caledonia, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical option
Economical option for travellers with a car. Fully equiped cottage, able to prepare own meals. Nice grounds. A little hard to find even with GPS.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

elif, Dublin, Co. Dublin, Ireland

Liked: Cleanliness, room comfort
Disliked: Staff & service
rome experince
Too far from central of Rome. Local bus services in Fiano Romano is very limited. I only recommend this place to who plans to hire a car.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
nice place to rest from ROme
its a camping ground in the woods about 1 hour from Rome center by their shuttle bus (8 euros return trip), pleasant location but don't expect much, its a budget option, but very nice for families or small groups traveling in italy and wanting few days to rest from the cities and museums and excavations/ruins of the old :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay near Rome
This was the first time we had ever stayed in a camp area. We could not have had a better experience. I Pini is a place we will never forget. We can not thank Roberta, Judy and all the staff for the awesome time. We were only going to stay three nights but after being there we decided to stay eight nights. The staff were so wonderful. After the first night we mentioned that my husband had a hard time sleeping because of the mattress. We thought they might put a mattress pad on the mattress. What they did was bring him a brand new mattress. He slept like a baby after that. It was very inexpensive and worth every dime. The restaurant there served some of the best Italian food we had in Italy. Very reasonably priced. Our children are grown and gone but we so enjoyed the entertainment the kids did. We felt like we were in a family place. They made us feel like part of the family. We left with new friends. We can not thank them enough for making our vacation the best we have had in Europe.

8/10 Good

Christine, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family with young children
The pool, and the lagoon plus the childrens entertainers really made our stay at I Pini very enjoyable and relaxing. The kids played in the water all day - they loved the acqua gym sessions - and I got to lie in the shade reading - result. Getting into Rome was very easy - 8 euros each on the coach the campsite operates for a round trip. We went on the Rome by night trip too which was a wonderful way to end our stay. The staff are very helpful, and the mobile home was exceptionally clean and comfortable.

8/10 Good

Theko, Tunis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the Budget Traveller
I Pini is good for those travelling on a budget. For fisrt time visitors to Italy, it give the opportunity to see both Rome and the country side. The staff is freindly, the service good. I liked it.

10/10 Excellent

Sarah, Hereford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Nice friendly site would go back no problem. A little bit difficult to find at first but lovely site everyone was very friendly not too far from Rome bus shuttle service provide was great.

6/10 Okay

Antonio

Stayed 1 night in Aug 2023

8/10 Good

Peter

Traveled with family and small children, Traveled with family
Liked: Amenities
Goed , zeker met kinderen Zwembad voor volwassenen niet groot en niet echt proper
Stayed 2 nights in Jul 2023

8/10 Good

Rodrigo

Stayed 3 nights in Jun 2023

8/10 Good

sammy

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Adéla

Traveled with family
Liked: Cleanliness, room comfort
Pohoda v u Říma.
Vse bylo jak bylo popsano, skvěle vybavená kuchyn, nic nam nechybělo. Klid pohoda, klimatizace perfektní. Škoda jen, ze bazen zaviraji v pul 8 vecer.
Stayed 5 nights in Jun 2022

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Marco

Stayed 1 night in Jun 2022

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tutto molto bello e a misura di bimbo. Ottimo per famiglie.
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Non mi è piaciuta la scarsa attenzione alla sicurezza : non è presente uno staff attrezzato per il primo soccorso, alcuni punti dello scivolo grande non sono messi in sicurezza perché sono spigolosi e i bambini rischiano di scivolare e farsi molto male. Inoltre le zanzariere e le griglie delle casette sono rotte e le abitazioni sono piene di nidi di api e vespe (nella mia ne erano presenti 3)!! Bisognerebbe curare di più tutto ciò!!!!!!
Stayed 14 nights in Jul 2021

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, room comfort
Excellent stay
Pini Park fully lived up to our expectations. Sweet, friendly and helpful staff. Surprisingly low price: good rooms, with good and comfortable beds, while the cleaning was top notch. The location was absolutely perfect, quiet and peaceful in the evening, which contributed to a good night's sleep. Perfect place to children and youngsters: 2 swimming pools, football pitch, and other sports facilities, We would definitely recommend Pini Park - We will definitely visit Pini Park again.
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Ottimo per chi vuole vivere in tranquillità
Ho trascorso una settimana con la mia famiglia, pultroppo la sua posizione non è ottimale per chi vuole visitare Roma, i bungalow sono un po' stretti e soprattutto manca la tv, un punto a favore va alle piscine che sono eccezionali, quindi penso che vada bene a chi cerca un posto molto tranquillo immerso nel verde.
Stayed 7 nights in Sep 2019
Response from Moreno Mari, Direttore I Pini Family Park on Jan 22, 2020
Gentile ospite, Grazie per averci lasciato una recensione, mi dispiace che il suo soggiorno non sia stato soddisfacente. Riguardo ai commenti purtroppo scegliendo l'anonimato non riesco a capire in quale alloggio ha soggiornato,ad ogni modo, la categoria "Bungalow" non esiste più e i nostri alloggi adesso sono tutti famigliari con dimensioni da 24 metri quadrati in su (senza contare la veranda esterna). Anche per la TV, abbiamo alloggi che ne sono forniti ed altri che ne sono sprovvisti, basta leggere bene le caratteristiche in fase di prenotazione, gli alloggi Botticelli Special ad esempio hanno una Smart TV di 44 pollici con Netflix incluso. Ci fa piacere che abbiate apprezzato la nostra tranquillità e spero che possiate tornare a trovarci sperando (per la prossima volta) di rendere il vostro soggiorno eccezionale come quello della maggior parte dei nostri ospiti. Cordiali Saluti.

10/10 Excellent

pierandreaCurin, roma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frequento questo posto da 5 anni e mi trovo benissimo, è un paradiso per i bambini e per noi genitori. Mi permetto solo di dare un consiglio, che non vuole essere una critica vera e propria....in piscina bisognerebbe "sensibilizzare" gli adulti a non comportarsi da bambini, più volte mi è capitato di dover richiamare i miei figli perchè lo scivolo era occupato da persone adulte che si comportavano in modo inopportuno e pericoloso. Il personale dello Staff dovrebbe intervenire in tal senso ma non lo fa. Per il resto tutto perfetto.
Stayed 2 nights in Sep 2019
Response from Moreno Mari, Direttore I Pini Family Park on Oct 2, 2019
Gentile Pier andrea, Grazie per la recensione, riguardo al commento sulla piscina, quest'anno abbiamo cambiato oltre 10 bagnini e non abbiamo mai trovato la persona perfetta per questo villaggio. Riuscire ad equilibrare rigore e cordialità è molto difficile, noi ci affidiamo ad una agenzia leader su Roma per il reclutamento, ma nonostante i loro database pieni di personale non sono riusciti a darci l'eccellenza che cerchiamo. Cordiali Saluti.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Moreno Mari, Direttore I Pini Family Park on Sep 20, 2019
Thank you.

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topvakantie gehad!
Heel rustige camping. Leuk om naar Rome te gaan, reken wel op een 3 kwartier/uurtje met de trein voor je er bent. Huisjes in goede staat, voldoende afstand van elkaar, niet voor mensen die niet goed ter been zijn. Ik had er geen auto, die was op zich handig geweest, maar echt gemist heb ik die niet. Desnoods kan je er daar ook één huren. Heel goede service, busje brengt je gratis naar het centrum waar er een uitgebreide winkel is of naar het station voor een bescheiden bijdrage. Animatie aan en rond het zwembad, heel leuk, zwembad zelf meer voor kleintjes, maar mijn 3 kids van 12, 15 en 17 hebben zich daar ook heel goed geamuseerd. Schuimparty, zwembadparty, shows, ... altijd voor iedereen wat wils en savonds is het rustig. Aanrader, met dank aan heel het team aan de receptie, animatie, winkel, schoonmaak, ....
Stayed 7 nights in Aug 2019
Response from Moreno Mari, Direttore I Pini Family Park on Aug 29, 2019
Bedankt voor de review. Met vriendelijke groeten

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ottima struttura molto bella oeganixzata benissimo dalle casette alle pisvine .servizio anche di lavanderia self ampi bagni e docce.tutto a misura di bambino. Buona l'animazione. Solo aĺla pizzeria pccorre prenotare e il servizio é non molto veloce.andare molto x tempo.ha di bello che é davanti al palco quindi si può cenare e assistere allo spettacolo dell'animazione.
Stayed 2 nights in Jun 2019
Response from Moreno Mari, Direttore I Pini Family Park on Jul 1, 2019
Gentile ospite, Grazie per la recensione. Cordiali Saluti.

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2019
Response from Moreno Mari, Direttore I Pini Family Park on Jul 1, 2019
Thank you.

2/10 Terrible

Katjuscia

Liked: Room comfort
Disliked: Property conditions & facilities
Ha capacità ma non si applica
È inaudito che una struttura del genere non abbia un bagnino (nelle piscine regina il caos, ognuno fa ciò che vuole senza regole ne per l'igiene ne per la sicurezza), non abbia una medicheria (infatti in due notti e 3 gg abbiamo assistito a 3 incidenti con la necessità di intervento di ambulanze e addirittura per una signora che è appunto caduta in piscina l intervento dell elicottero del 118). Altro grande problema sono i centri estivi, 40 bambini scalmanati e poco educati ma sopratutto poco seguito dalle animatrici. Peccato il posto potrebbe meritare ma ha davvero enormi problemi di organizzazione. Sia.k andati per 2 soggiorni per dargli una.seconda possibilità ma è stata una.gran delusione.
Stayed 2 nights in Jun 2019

10/10 Excellent

Gunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted
Super dejligt sted. Folk talte engelsk og service var i top. 5 stjerner her fra.
Stayed 1 night in Jun 2019