The staff were excellent - really helpful, friendly and efficient. Our room was spotlessly clean, the accoutrements were replenished every day and the amenities were modern. Breakfast was a well presented, well organised event every morning - hot fresh tasty food, plenty of fruit and pastries, and juices/hot drinks. The only slightly annoying thing was the main elevator seemed to be in favour of the upper floors, not the ground floor, but there was a second lift around the corner so it was no real problem.