Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom israel

well located

Posted Oct 19, 2014
Pros: no children no phones
Cons: air conditioning too strong
Location: very near beach
have stayed there three times enjoyed it each time
Comment from Hotel Management
Nov 17, 2014 by Slava, Hotel Management
Thank you for your comment, I'm happy to hear that you enjoyed your stay at the hotel and hope to see you back soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in der Strandnähe

Posted Oct 7, 2014
Pros: Im Hotel sprechen die Mitarbeiter verschiedene Sprachen, auch Russisch.
Location: Direkt am Toten Meer.
Wir konnten früher einchecken und haben sogar am ersten Tag Frühstück bekommen, dafür sind wir sehr dankbar.
Comment from Hotel Management
Oct 11, 2014 by Deena, Hotel Management
Dearest Guest, We are so happy to hear you enjoyed your stay!! It is also so helpful that you posted your review and we really appreciate that you took the time to do so. You are certainly welcome and we hope that you will come visit us again. All the best, Deena-Guest Relations Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Great affordable spa hotel

Posted Jul 27, 2014 on Hotels.com
We were really impressed! My wife and I just wanted to get away for 24 hrs., we wish we had more time to spend there. The hotel price included dinner and breakfast, both offered many choices. Food was plentiful and yummy - loved the shwarma station by night and waffle station by morning. We also really appreciated the 18+ rule in our section of the hotel. The special night hours in the spa were AMAZING - almost no one there. The jacuzzi in our room was for "2 people" - need to be creative to state that on their website, but OK. Not a 5 star hotel, but they don't claim to be - definitely a STRONG 4 star though, good customer service. Check in / out was a breeze. Highly recommend.
Comment from Hotel Management
Jan 3, 2015 by Guest relations manager, Hotel Management
Dearest Guests, Thank you so much for taking the time to post a review; and one so wonderful! We are so happy that you enjoyed your stay with us and I apologize for the time it took to get back to you. This is one of the best things about our jobs, to read a review like this. Thank you and I will definitely forward this to the staff at the Spa Club as they will also be very pleased to read your lovely words. All the best and hope to see you again, Deena-Guest Relations Manager
3 out of 5
Recommended
by Denisefrom New Jersey

Room Dirty

Posted Jul 10, 2014 on Hotels.com
The amenities of this hotel are great - close to Dead Sea, small but nice pool, spa, breakfast, but the rooms (both my friends and mine) were dirty. They should consider getting rid of the carpet since I'm sure people track in mud/salt from the sea. A little fresh paint would also go a long way. Some staff was nice, while others were dismissive (waiting on Hebrew speakers first even though we were in line first). Many dining staff only spoke Hebrew, so hard to always get needs across.
Comment from Hotel Management
Sep 20, 2014 by Guest relations manager, Hotel Management
Dear Denise, Thank you for taking the time to post your thoughts about our Hotel. We appreciate your efforts as it helps us improve our Hotel or to congratulate a staff member on working hard. We are sorry you found the staff somewhat unhelpful, it is often the language barrier that is missing. Therefore, the Hotel has begun English lessons for the staff to remedy the situation you came across. In any case, we are happy you liked the amenities in the Hotel and we sincerely hope you will come back and see the improvements you and other reviewers help us make. Thank you again. Best, Deena-Guest Relations Manager
3 out of 5
Recommended
for Couples
by Davidfrom Dordrecht

Prima hotel

Posted Jul 4, 2014 on Hotels.com
Prachtig hotel gelegen aan de dode zee, prima verblijf gehad! heerlijke sauna en bubbelbaden.
Comment from Hotel Management
Sep 20, 2014 by Guest relations manager, Hotel Management
Dear Guest, First, we want to thank you for taking the effort and the time to write these lovely words about our Hotel. We are sincerely happy that you had such a great time and you enjoyed the Hotel's amenities. We hope to see you again soon. All the best, Deena-Guest Relations Manager
3 out of 5
Recommended
for Families
by A verified traveler

the spa side of the hotel is nice, but....

Posted Jul 2, 2014 on Hotels.com
the oasis side needs a desperate reburbishing
Comment from Hotel Management
Jan 3, 2015 by Guest relations manager, Hotel Management
Dear Guest, First, thank you for taking the time and effort to write a review for us to improve. Good news.... Oasis has been completely renovated. Perhaps you were there during the renovation as it has just recently been completed but we would love to have you come back and see the improvement. Hope you enjoyed the Spa Club part of the Hotel! All the best in your future travels. Best, Deena-guest Relations Manager
5 out of 5
Recommended
for Families
by Dany Paulusfrom Würzburg

einfach top!

Posted Jun 30, 2014 on Hotels.com
wir waren nur 2 Tage im Hotel während unseres Kurzaufenthalts am Toten Meer während unserer Rundreise durch Israel. Wir haben den Aufenthalt sehr genossen und wir haben alles vorgefunden was wir brauchten und noch mehr. Sehr freundlicher Empfang. Sehr gute Küche. Sehr großes Zimmer und sehr sauber, Parkplatz bewacht inkl, schönes Hamam und schön waren die langen Badezeiten (bis 22 Uhr) privater Strandbereich. Tolles Preis-Leistungsverhältnis. Wir haben hier wieder sehr gut aufgetankt für die letzten 4 Tage in Jerusalem
5 out of 5
Recommended
for Everyone
by Jessicafrom Anglet

Très bel hôtel juste en face de la Mer morte.

Posted Jun 27, 2014
Pros: La chambre. l'emplacement. Les services Spa compris pour les clients du Spa Club. Le buffet (copieux et délicieux).
L'établissement est très beau et soigné. Chambres très spécieuses avec un grand lit kingsize. Nous avons particulièrement aimé le dîner servi sous forme de buffet qui est de grande qualité.
Comment from Hotel Management
Jan 24, 2015 by Deena, Hotel Management
Dearest Guest, First, Thank you for taking the time to write a comment about our Hotel, but such kind words are really lovely to hear. I will definitely let the staff see this review as it is very uplifting and they work hard so that guests can enjoy a relaxing time away. Thank you again for your time in posting and for enjoying your stay with us. Hope to see you back soon! Best, Deena-Guest Relations Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Berkeley, CA

Adults only; serene and relaxing

Posted Jun 25, 2014
Cons: Parking is a bit tight; I snagged a spot, but might well have had to find some alternative place to park.
This hotel appears to share the lobby and swimming pool with the adjacent Oasis. The difference: Spa Club is for visitors 18 and up. I only realized this at dinner when I saw the dining room was almost exclusively middle-aged couples. Which includes us, so I felt quite at home. The buffet is great, the setting and music quite serene, and finish-out is excellent everywhere you look; mood lighting options in the room offered a nice, romantic touch. Beach access is just across the street, with umbrellas, loungers, chairs, shower, and golf-cart shuttle (though we always walked, it's so close). This was just an overnight stop for us (between Masada and Petra), but I felt very relaxed after a couple of floats in the Dead Sea. Rate seemed a bit high, but as it included both breakfast and dinner for 2 it was actually a bargain.
Comment from Hotel Management
Jan 24, 2015 by Deena, Hotel Management
Dear Guest, Thank you for your time and effort in posting such a great review. It really makes me happy to hear that you enjoyed so many aspects of the Hotel, and found the atmosphere to be relaxing and romantic, which is something we aim for: complete relaxation and serenity. We hope to see you again! All the Best, Deena-Guest Relations Manager
4 out of 5
Recommended
for Couples
by ROCOfrom japan

That's TENGOKU !!

Posted Jun 21, 2014
Pros: Free drinks in the lobby.
Cons: To the Front desk has a long way from the entrance.
Location: AHAVA shop is very near from the hotel.
Bus station is very near from the hotel. Good meals taste good. Waffle was delicious.
Comment from Hotel Management
Nov 18, 2014 by Deena, Hotel Management
Dearest Guest, What a lovely review, and how it makes me want waffles! Thank you for posting your comments as they mean a lot to us to help change what is a problem and to keep what people enjoy-- so when you come to stay with us again ( which we hope you do) you will still have waffles! All the best in future travels and thanks again for your review, Deena-Guest Relations Manager