"New property, some things unclear on check in (got little instruction, interaction, direction from staff who sort of slid our key to us ..)… unclear about breakfast (turned out to be something we pay for—that’s ok, but would have preferred being told the night before upon check-in; didn’t tell us where to go to find our rooms until we asked … these are small things but they sort of mattered when staying somewhere new.
We think the hotel could pick us up from the airport that is adjacent. We had...