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Hotel Am Zoo

3.0 star property
Pet-friendly hotel connected to a shopping center in Ostend with bar/lounge

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Am Zoo

Comfort Single Room | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Restaurant
Suite | Bathroom | Shower, hair dryer, towels, soap
Suite | In-room safe, desk, laptop workspace, blackout drapes
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316
  • Popular LocationMyZeil14 min walk
  • Popular LocationRömerberg17 min walk
  • Popular LocationFrankfurt Christmas Market18 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)24 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Ravikumar
May 9, 2024
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Room options

View all photos for Double Room, Balcony

Double Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Balcony

10/10 Exceptional

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

8.3/10 Very Good

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

9.1/10 Wonderful

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby
a&o Frankfurt Ostend
Pet friendly
Free WiFi
Breakfast available
Parking available
7.6 out of 10, Good, (363)
The price is $39
$47 total
includes taxes & fees
Jun 2 - Jun 3
a&o Frankfurt Ostend

About the neighborhood

Frankfurt

Located in Ostend neighborhood, Hotel Am Zoo is connected to a rail/subway station. Alte Oper and Festhalle Frankfurt are cultural highlights, and travelers looking to shop may want to visit Frankfurt Christmas Market and MyZeil. Frankfurt Zoo and Frankfurt Eissporthalle are also worth visiting.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • MyZeil - 14 min walk
  • Frankfurt Cathedral - 16 min walk
  • Römerberg - 17 min walk
  • Frankfurt Christmas Market - 18 min walk
  • Alte Oper - 5 min drive

Getting around

  • Zoo U-Bahn - 1 min walk
  • Konstablerwache Station - 10 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • Four Corners Irish Pub - 5 min walk
  • Maingold - 4 min walk
  • Pizzeria Sardinien - 3 min walk
  • Thai Restaurant Bangkok - 4 min walk
  • Pirosmani - 6 min walk

About this property

Hotel Am Zoo

Hotel located in Ostend
Hotel Am Zoo is located close to MyZeil and Römerberg, and provides a terrace, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • A front-desk safe, ATM/banking services, and luggage storage
  • An elevator, tour/ticket assistance, and a vending machine
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, in addition to perks like free WiFi and safes.
More amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and highchairs

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Am Zoo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Am Zoo?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Am Zoo on Jun 2, 2024 start from $46.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Am Zoo?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Am Zoo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Am Zoo?

Check-out is at 11:00 AM.

Where is Hotel Am Zoo located?

Located in Ostend, this hotel is within a 15-minute walk of Frankfurt Zoo and MyZeil. Römerberg and Frankfurt Christmas Market are also within 1 mi (2 km). Zoo U-Bahn and Zoo Tram Stop are within a 2-minute walk.

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 104 reviews" "
Rating 8 - Good. 38 out of 104 reviews" "
Rating 6 - Okay. 17 out of 104 reviews" "
Rating 4 - Poor. 9 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Oleg

Disliked: Staff & service, amenities, property conditions & facilities
Elevator not working, lumpy bed, hairs in shower.
Stayed 1 night in May 2024

6/10 Okay

Ravikumar

Liked: Cleanliness, staff & service
Stayed 11 nights in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Feb 2024

6/10 Okay

Pedram

Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Stayed 2 nights in Dec 2023

4/10 Poor

Duncan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location and price were excellent. It’s hard to rate anything else as amazing, mostly because of the service. Our shower drain was plugged, and we reported it to the desk and were told someone would look at it the next day. Nothing happened. Also, the housekeeping staff regularly leave a lot of their equipment sitting on the stairs of the main stairwell in and out of the building, which is not just annoying, but also a safety hazard.
Stayed 2 nights in Sep 2023

4/10 Poor

Monia

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was located in nice area and transport was convenient, walking distance from attractions. However the bed sheets and towels were not clean, I asked them to change them. TV was not working. Cleaners were helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Srinivas

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am Zoo
Very good
Stayed 1 night in Aug 2023

10/10 Excellent

Kerrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Quite, comfortable and clean. Would definitely stay here again!
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Ann-Kathrin

Liked: Cleanliness, staff & service
Good accomodation for my purpose (attending a seminar for a couple of days nearby). It's great that the zoo and many good restaurants are so close by. The staff was very friendly and helpful. Only complaint I would have is that the water in the shower didn't go away easily and that it's a curtain rather than glass (curtain was partially not hanging properly and let the water through. I've raised that point at the reception and they were going to look into it. I didn't try the breakfast, as I bought what I needed for the day in the small bakery at Friedberger Anlage (which is really good!)
Stayed 5 nights in May 2023

4/10 Poor

Gary

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was located above street. People talking and milling around until 2:00 am. Shade was broken and there was a street light outside our room. Was centrally located Best ammenity
Stayed 2 nights in Apr 2023

8/10 Good

Ryosuke

Stayed 1 night in Aug 2022

10/10 Excellent

Marius Bogdan

Stayed 3 nights in Jul 2022

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Great area, old but acceptable hotel but no ac. Great breakfast and front desk was very helpful.
Stayed 2 nights in Jun 2022

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is older but nice and clean. No ac but breakfast was great.
Stayed 2 nights in Jul 2022

8/10 Good

Janet, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things would maybe stop me from ever staying there again and it is a shame because I liked everything else about the facility and staff. The temperatures were in the 80s and there was no a/c which is normal for the area but so is the option of fans. The other, the facility has an outdoor cafe and though the business is closed, street people, guests and well anyone, uses it all night long to socialize. The noise carries i to the rooms, especially with the windows having to be open. If temperature comfort or quiet is a factor, this may not be a facility to consider.
Stayed 4 nights in Jun 2022

8/10 Good

Gardy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk and not to fsr from everything
Stayed 2 nights in May 2022

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attending trade fair
One night stay to visit trade show. Staff very helpful. Location great for train and tram connections. Restaurant not open and on midweek days and seems some nearby restaurants also not open. The summer monthly 9 Euros national train/tram and buses pass are great value
Stayed 1 night in May 2022

8/10 Good

Abdulaziz Chuly

Business traveler
just 1 min walk from Am main Zoo train station , friendly neighbourhood
Stayed 1 night in May 2022

6/10 Okay

Jhon, Miami

Liked: Cleanliness, property conditions & facilities
I like my staying
Stayed 1 night in May 2022