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Excellent stay and I must single out the excellent continental breakfast which was included, cereals, fruit toasts, , fresh fruit, cheeses, ham, fresh juices and delicious coffee, staff where very pleasent also
Colin
Stayed 1 night in Apr 2024
Response from Amanda H on Apr 19, 2024
Thanks Colin! It was our pleasure to host you at Hospitality Geraldton. Thank you for your positive feedback!
We would definitely come back here it was wonderful. We have been here many times and stayed in way more expensive places but would definitely come back again thanku
Patricia
Stayed 2 nights in Apr 2024
Response from Amanda H on Apr 15, 2024
Thanks ever so much for your positive review and it is fantastic to note that you are a regular guest too! The team look forward to welcoming you back next visit.
Great place for our overnight stay heading north. Price was really good and I was pleasantly surprised that breakfast was included. Very friendly staff and the room was very spacious and clean.
Mark
Stayed 1 night in Mar 2024
Response from Amanda H on Apr 3, 2024
Hi MarkWe truly appreciate your kind and positive feedback and we are delighted you enjoyed our hospitality and found us great value too!
Bit Tired, Just Good no major complaints but could do with some renovations around the property and in the rooms
Anthony
Stayed 1 night in Feb 2024
Response from Amanda H on Mar 13, 2024
Hi Anthony - thanks so much for choosing Hospitality Geraldton. We are an oldie but a goodie! Renovations and updates are on the way soon - we sincerely appreciate your feedback and we wish you safe and happy travels ahead.
The garden was very well kept & the room very clean.
Martina
Stayed 2 nights in Mar 2024
Response from Amanda H on Mar 5, 2024
Thanks Martina! We are pleased you enjoyed your stay and we really appreciate you choosing to stay with us whilst in town.
6/10 Okay
KEVIN
Feb 18, 2024
Liked: Cleanliness, staff & service
good price, has enough for short stay. Bit noisy in the morning with tradie utes off to work. Room clean and big enough, wifi and flat smart tv.
KEVIN
Stayed 1 night in Feb 2024
Response from Amanda H on Feb 20, 2024
Hi Kevin - we sincerely appreciate you choosing to stay with us whilst in town - we are sorry you had some noise issues with cars during your stay. Great to hear you enjoyed our spacious and clean rooms. We hope to welcome you back next visit.
After a long hot day it was great to be able to have a dip in the pool which was just the right size to do some gentle laps. The breakfast had a good variety of foods and was a good start to our day on the road. We'd stay here again on our next visit to Geraldton.
Christina
Stayed 1 night in Jan 2024
Response from Hayden on Jan 23, 2024
Thanks so much for scoring us 5/5 Christina. We are delighted to hear that you want to stay with us again the next time you explore Geraldton.
8/10 Good
Neil
Jan 15, 2024
Neil
Stayed 1 night in Oct 2023
Response from Hayden on Jan 23, 2024
Thanks Neil. We are delighted to receive 8/10. We are so glad you had a great time.
Hospitality Sure Stay Geraldton WA is an older complex .Our room was nicely decorated, good comfortable beds very clean. It had all the amenities we required . We would definitely stay again. A continental breakfast was included in the cost .
Rae
Rae
Stayed 1 night in Nov 2023
Response from Hayden on Nov 6, 2023
That's wonderful to hear Rae. We will look forward to seeing you again in the future.
8/10 Good
Rebecca
Traveled with family
Oct 31, 2023
Liked: Cleanliness, staff & service
Basic but clean and cosy room. Beds were comfortable.
Rebecca
Stayed 2 nights in Oct 2023
Response from Hayden on Nov 3, 2023
Thanks Rebecca. We are delighted that you like the room.
10/10 Excellent
Sean
Oct 21, 2023
Sean
Stayed 1 night in Oct 2023
Response from Hayden on Nov 12, 2023
Thanks Sean. We are delighted that you enjoyed your stay with us.
The hotel was cleaner and in better structural condition than ones I've stayed in Perth. The price was extremely competitive. Friendly staff very helpful.
Shane
Stayed 2 nights in Oct 2023
Response from Hayden on Oct 16, 2023
Thanks Shane. We are delighted that you enjoyed your stay with us and found our staff helpful and friendly.
Thanks Michael. We are delighted to receive 4/5 from you.
6/10 Okay
Trevor
Traveled with partner
Sep 17, 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
we found that the way the bath/shower was set up was very dangerous as the shower head was positioned to line up with the backrest radius in the bath and when you turned the shower head to spray down the bath water would splash off you all over the floor as there was no shower curtain so the bathroom and toilet floor would flood. As there was a lack of sound deadning between rooms sa we where able to hear our neighbours in the morning and felt very self consious about what we said and did as we didnt want to disturb other patrons
Trevor
Stayed 2 nights in Sep 2023
Response from Hayden on Sep 18, 2023
Hi Trevor, We sincerely appreciate you bringing these concerns to our attention – we will certainly investigate options and permanent solutions for the shower scenario you have described. We are sorry that you experienced noise issues from your neighbouring room – indeed that is frustrating. Thank you for being considerate too. We wish you safe and happy travels ahead.
Hello HUI MIN - thanks ever so much for choosing to stay with us and thank you for your kind words. We are pleased you enjoyed our hospitality and our continental breakfast too!
Room was nice until the neighbour became noisy at 3 in the morning and the continental breakfast was very basic, all I could have was toast and coffee.
Ricky
Stayed 1 night in Aug 2023
Response from Hayden on Aug 17, 2023
Thanks Ricky. We are delighted that you enjoyed your stay with us despite those issues arising.
10/10 Excellent
rafael
Jul 23, 2023
rafael
Stayed 1 night in Jul 2023
Response from Hayden on Aug 14, 2023
Thanks for your 5/5 rating Rafael. We are delighted that you enjoyed your stay with us.
4/10 Poor
Peter
Business traveler
Jul 19, 2023
Overall ok yet restaurant - all staff wanted to do was hurry you through ordering & eating & no time for even a little dialogue & were not that friendly - they had a few tables in yet I saw they were making themselves look busy - food ok yet charred octopus entree - assume was local yet unsure a little hollow inside - I wanted to taste prior to Greece week - pity as last year was good
Peter
Stayed 1 night in Jul 2023
Response from Hayden on Jul 20, 2023
Thanks for your feedback Peter. We are disappointed to hear that your experience wasn't as good as last year.
We were initially given a queen room in a separate block right next to a main road/ freeway.
We asked for a change of position and we were granted it Staff helpful and polite.
Our room was clean. Fresh bedding .
No complimentary milk, low on teabags.
We paid $110 for a room here 3 yrs ago, $130 last year, this year with a discount approximately $155.
Sally
Stayed 1 night in Jul 2023
Response from Hayden on Jul 17, 2023
Thanks for your feedback Sally. We are delighted that you were able to exchange your room and that you had a great time.
Thanks Colin. We are delighted that you enjoyed your breakfast.
6/10 Okay
Johan
Traveled with partner
Jun 22, 2023
Liked: Staff & service
The staff at recewas friendly and helpful. Although everything was clean, the property looks a bit old and dated. The towels and bedding was clean but very old. There are a number of large stains on the carpet in the room. Overall feeling of: the room needs a bit of renovating and care. The breakfast was okish but not wonderful. I will give an overall score of 3 out of 5.
Johan
Stayed 1 night in Jun 2023
Response from Hayden on Jun 26, 2023
Thanks for your feedback Johan. We are delighted that you found our staff helpful and friendly.
Thanks Belinda :) We are delighted you had a great stay with us.
8/10 Good
Verified traveler
Traveled with family
Jun 4, 2023
Liked: Cleanliness, staff & service, room comfort
Value for money
Friendly and helpful staff. Handy location. Facility is a bit old. Free breakfast is good.
Verified traveler
Stayed 1 night in May 2023
Response from Hayden on Jun 6, 2023
Thanks so much. We are so pleased to hear that you found the accommodation good value for money.
6/10 Okay
Andrew
Traveled with partner
Jun 1, 2023
Liked: Staff & service
The location and price were good, except the road noise in the early morning wasn't good.
The first room we were given smelt like the previous tenant had been smoking in the room, despite the signs stating no smoking was allowed.
We were given a second room which did not smell of cigarette smoke but the bathroom appeared to not have been cleaned, as there was still soap and shampoo in the shower from the previous tenants.
The continental breakfast choices were limited, compared to Hospitality Carnarvon, where we had stayed a few days earlier.
Andrew
Stayed 1 night in May 2023
Response from Hayden on Jun 6, 2023
Thanks so much for your detailed feedback Andrew. We are sorry to hear that you could smell cigarettes in a non-smoking room and then that your bathroom appeared not to have been cleaned. Also, it is disappointing to hear that your breakfast option was limited compared to Carnarvon. Your feedback has been passed on to the team for future improvement of our services.